Job Properties
  • Job Type
    Full-time Position
  • Background
    Finance and Economics
    Management & Business Others
  • Languages
  • Experience Required
    3 - 5 Years
  • Degree Required
    • Province
    • Date Posted
      March 04,2021
    • VISA
    • IMG_6430
    • Career Consultation
    • CV CHECK
    • internship package

    AML/KYC Supervisor

    AML/KYC Supervisor

    Willemstad, Curacao

    About Citco

    Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

    For more information about Citco, please visit

    About the Team & Business Line:

    Citco Bank provides fully integrated transaction, deposit, foreign exchange and credit facilities to our Fund Services and Governance Services clients. Operating in strategic global centres Citco Bank provides access to best of breed process and technology.

    As a core member of our Compliance team you will work closely with internal stakeholders and cross-functional teams to minimize operational risks and ensure our clients experience seamless delivery across banking services.

    The AML/KYC Supervisor operates within a centre of excellence covering clients due diligence services to various types of clients across the Citco offices. The AML/KYC Supervisor maintains contact with internal senior relationship managers and the Clients. The AML/KYC Supervisor has a direct operational reporting line to the Senior Account Manager.

    Your Role:

    The AML/KYC Supervisor manages and controls the daily deliverables of the team members to meet business and regulatory expectations around the maintenance of Clients’ data and the identification documents) at onboarding of Clients; ii) at the request for the opening of a Citco Bank account; iii) when a trigger events occurred; iv) during the periodic review and v) at offboarding . The collection process at the outset of the client relation must be performed as efficient as possible to expedite the clients’ on-boarding experience. Therefore, the Supervisor liaises with Clients and Relationship Managers on the pre-requisites of the KYC document requirements to meet the regulatory requirements for client identification across the Citco Service Offices. The Supervisor is responsible to ensure team members adhere to the accuracy of data processing and documents collection. The Supervisor performs control on the output of the KYC (Senior) Specialists. In addition, you will perform various internal administrative tasks.

    • You will be responsible for timely and accurate AML/KYC Clients reviews based on Procedures
    • You will supervise work performed by the KYC Specialists and Senior KYC Specialists and assistance in performing key tasks as necessary i.e.
    • Review of legal/corporate documentation provided by the Clients
    • Performing quality assurance (4-eye) checks on KYC reviews completed by the team members
    • Addressing quality related matters individually with team member or team-wide through relevant trainings
    • Follow-up with Relationship Managers/ Clients on missing/ overdue documentation and conducts calls
    • Monitor KRI/KPIs/SLAs daily and ensure timelines are met
    • Production and distribution of Management Information reports to the Senior Account Managers and key stakeholders
    • Escalate any AML/KYC non-compliant Clients to Senior Account Managers
    • You will ensure accurate maintenance of all electronic records
    • You will ensure maintenance of funds assigned
    • You will ensure appropriate handling of all Relationship Managers/Client queries
    • You will participate in training team members
    • You will ensure adherence to controls and procedures; preparing and contributing to management control reports

    About You:

    • Bachelor degree in Legal or Business Administration
    • At least three years experience with Know Your Customers, Anti-Money Laundering and Combating the Financing of Terrorism and customer service environment
    • Experience in fiduciary services, alternative asset servicing and other financial services
    • People management / leadership experience
    • Demonstrated strong client relationship experience
    • Communication skills including oral and written English
    • Excellent attention to details
    • Previous Quality Assurance experience required.
    • Problem solving skills coupled with analytical skills
    • Ability to manage multiple tasks and projects in a dynamic environment with changing priorities
    • Highly motivated, willing to work in both team and independent situations depending on current workload
    • Proficient in Microsoft office 2010 or higher (Word, Excel, Visio)
    • ACAMS Certification and knowledge of FATCA and CRS are advantageous

    Our Benefits

    Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

    We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

    Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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