For over 30 years SoftwareONE has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.
Customer projects involving Modern Applications involve many possible stakeholders, everything from Sales, Customer Support, Data Center change management, organizational expectation management, Portfolio Management, Customer Executives, Project Management Offices, and Architectural committees.
The role of the Agile Delivery Manager is to keep all the stakeholders connected and well-informed, handling the questions and challenges posed by the groups so that the delivery pod can stay focused. They are the glue that keeps the team or team of teams healthy, connected, and plugged-in to the rest of the organization as far as the product and solution are concerned. The role is an expert in the Agile methodology and is expected to manage multiple development projects concurrently.
Proactively manage dependencies, overcome obstacles and get the best value against constraints
Facilitating sprint planning, retrospectives, and daily stand-ups
Proactively assess risks, identifying solutions, and providing updates
Coaching the customer to fully understand and migrate to agile practices
Collaborating with the customer, delivery engineers, and stakeholders
Owning project processes from customer outcomes, issues, escalations, budgets
Will be responsible for communicating between the technical and non-technical teams
Understands the customer environment and can prioritize the most important or highest value tasks
Expert Consulting skills, including governance, objectives, practices, and processes controls related to business requirements
What we need to see from you:
Minimum 3 years leading agile teams
Demonstrated experience managing the relationship with customer at a project a level
Agile Software Development Lifecycle experience
Agile and Lean Practices
Ability to effectively lead people including when no direct reporting line exists
Effective coordination & collaboration amongst teams as well as in projects
Lead & Contribute knowledge sharing within a community (e.g. team, practice, or project).
Advanced business writing skills for customer deliverables
Customer solution presentation for complex solution designs (Ability to articulate the business value on complex solutions)
Experience and desire to work in a technology consulting environment that requires regular travel
Common European Framework of Reference for Languages (CEFR) C1 Proficiency
Understands the environment and can prioritize the most important or highest value tasks
Mentoring and Coaching
Excellent communication and presentation skills, with the ability to achieve buy-in and alignment from both internal and external stakeholder
What you should really know about us.:
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful.
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.
Patrick Winter, Founder.
What we expect from our employees:
Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareONE employees are energized, agile, and are laser-focused on delivering world-class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity, and are simply not interested in politics. Our leaders operate with a high level of Discipline but are able to work at Speed manage change in a global economy.
“SoftwareONE is an equal opportunity employer. With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees. We want every employee to have the greatest experience of their career.”