As an admissions officer, you will evaluate applications for admission and give advice to potential students, councillors and parents on our portfolio of programmes.
Your main tasks
As one of our admissions officers, your main tasks will be:
evaluating the often-complex applications for admission to the BScIBA, pre-master and MSc programmes
providing excellent customer service as well as accurate and timely advice to our applicants about the admission to our programmes
contributing actively to the continuous development and optimisation of the admissions and scholarship processes
You will also you will be involved with a variety of other tasks including:
updating various web pages and mailings
participating in various project work groups
assisting in the evaluation, decision making and administrative process for scholarship applications in collaboration with various colleagues and stakeholders
staying abreast of new scholarship schemes and designing new application procedures
representing RSM at (international) student recruitment fairs
participating in national networks on credential evaluation
keeping up to date with national and international laws and policy on student mobility
max. 38 hours per week
€2656—€4012 per month
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Erasmus University Rotterdam (EUR)
Higher professional or academic degree in any field
Preferably two years' experience with the evaluation of international education credentials
Your required competencies
Strong client focus; demonstrable experience of providing first-class customer services
Good verbal and written communication skills in Dutch (level B2 minimum) and English (level C1 minimum)
Well-organised, detail- and result-oriented, accurate and efficient
Flexible, creative and able to function under the pressure of tight deadlines and large volumes of applications
Strong interpersonal skills
Effective communication skills to handle admission enquiries and financial support requests from prospective students, also under time pressure
Prior working experience within higher education, is a plus
Conditions of employment
Fixed-term contract: 1 year.
The position with an FTE of 1.0 (38 hours) is based on the Woudestein campus of the Erasmus University Rotterdam, but working from home for part of the week is an option. Most of the work can be done during regular office hours, with the exception of several student recruitment fairs per year in the Netherlands and internationally.
The conditions of employment comply with the collective labour agreement for Dutch universities (CAO NU). We offer a full-time contract, initially for one year. Salary is subject to training and experience and may vary from a minimum of € 2,656 (scale 8) up to a maximum of € 4012 (scale 9) gross per month, based on a full-time contract of 38 hours.
Erasmus University Rotterdam has attractive employment conditions, which include a holiday allowance of 8 per cent, an end-of-year bonus of 8.3 per cent, and a generous number of vacation days. More information is available at https://www.eur.nl/en/working/eur-employer
As the admissions officer will mainly work at our Woudestein campus, we expect our new colleague to reside in the greater Rotterdam area.
You will have plenty of opportunities to develop your professional skills through courses and trainings - internally and externally. We believe in personal and professional growth and will help you shape your career path.
Rotterdam School of Management, Erasmus University
Rotterdam School of Management, Erasmus University (RSM) is one of Europe's top-ranked business schools. RSM provides ground-breaking research and education furthering excellence in all aspects of management and is based in the international port city of Rotterdam - a vital nexus of business, logistics and trade. RSM's primary focus is on developing business leaders with international careers who can become a force for positive change by carrying their innovative mindset into a sustainable future. Our first-class range of bachelor, master, MBA, PhD and executive programmes encourage them to become critical, creative, caring and collaborative thinkers and doers. Study information and activities for future students, executives and alumni are also organised from the RSM office in Chengdu, China. www.rsm.nl
RSM is an equal opportunity employer and explicitly encourages applications from candidates of all genders, ethnicities, and nationalities.
The application process will initially be conducted using the online platform RIVS. If you are interested in this position, please send your CV in English to Amy Janssen-Brennan, assistant director of Recruitment & Admission via firstname.lastname@example.org and answer the following questions in the RIVS system:
Who are you? Please introduce yourself.
What sparked your interest in this position?
Why is this job a good fit for you, given your work history and interests?
The RIVS system can be accessed by using the following link: https://v3.rivs.com/i/rsmadmissionsofficer/
The initial selection of candidates will be done based on CV's and answers to the questions in the RIVS system. The best matches will be invited for a selection interview in early January 2021.
Further information can also be obtained by emailing or by calling Amy Janssen Brennan via email@example.com or +31 10 408 1911.
The application deadline is Monday 14 December 2020.