Finance and Economics IT Management & Business Others Marketing and PR Media Others
1 - 2 Years
Expat Housing Network B.V.
Expat Aankoopmakelaar (Freelance)
Als aankoopmakelaar ben je het gezicht van EHN in Rotterdam en omgeving en help je klanten bij het vinden van een huis en zich thuis te doen voelen.
Bij Expat Housing Network werk je in een internationale organisatie (80% internationals) en zijn al onze klanten internationals. De vacature en sollicitatieprocedure zijn dus beide in het Engels.
Notitie: We overwegen en reageren alleen op kandidaten die gecertificeerd makelaar zijn (K-RMT, RMT).
About Expat Housing Network Expat Housing Network is a housing startup for internationals by internationals and believes everyone deserves to feel at home. Since 2015 we’ve helped thousands of internationals find a home and feel at home in the Amsterdam and Eindhoven metropolitan areas. With years of experience, Expat Housing Network has become a trusted housing consultancy brand amongst internationals and we can proudly call ourselves the housing partner of Adyen, TomTom, PVH (Calvin Klein/Tommy Hilfiger), Uber and Creative Group.
Due to the development over the last few years we believe the housing market has become more attractive for internationals to invest and settle in and EHN wants to be at the forefront of this with it's vision, brand and services. We’re ready for the next step to help more people find a home and feel at home in NL.
We are seeking an experienced and entrepreneurial freelance ‘buying agent’ who is both strategic, hands-on and execution-focused and can support EHN to become the go to service provider for internationals looking to buy a home in the Netherlands. The Role We’re looking for someone who can easily build relationships with clients and manage the full process of purchasing a home from viewing to transfer.
You will be an independent contractor working in name of EHN and offering the service to the EHN standards. You're allowed to use the EHN tools and documentation but will manage your own clients from end to end. You're a self starter and know the value of strong communication and project management skills from experience.
Our priorities are:
Become the #1 housing company for internationals in NL (starting with Amsterdam, Rotterdam, Eindhoven)
Continue to offer a high quality bespoke service that results in high NPS scores from all clients
To be successful in this role, you’ll need to be empathic, accountable and ambitious. Your ability to understand top quality customer service whilst understanding people and what makes them tick is vital.
Help develop and execute the marketing/sales strategy;
Manage a healthy pipeline of clients from opportunity to closure;
Assisting and advising clients during the purchase of their property, from viewings to research, offers, reviewing legal documents to handovers;
Inspire team members and share knowledge on maintaining great NPS and account management;
Continuously stay informed on latest news, trends, rules & regulations and provide subject matter experience and guidance to full business unit;
Constantly help improving the purchase process by optimising information, CRM and communication systems;
Manage existing & build new relationships with vendors (notaries, surveyors, appraisers etc.)
Build and maintain strong relationships with colleagues, clients, partners and other stakeholders;
You’re professional and effective and empathic to the level that you can quickly build relationships and ask the questions behind the questions.
You have a logical mind, a business brain, and a natural instinct for great customer service.
You have bold ideas, and have the continuous drive to build and grow. You can execute with attention to detail and can zoom out to gain an overview and assess situations with a helicopter view.
You’re keen to challenge the status quo and are not afraid to do things differently or use digital to support non-digital processes.
You’ll need to learn about what we've built and how we do business, but we’re looking for someone to surface what we don’t know.
What are we looking for?
An experienced Real Estate Agent
Entrepreneurial mindset, strong business acumen and a continuous drive to improve
Data and process driven and eager to solve problems
Team player and a self starter; you get things done but can also support strategically
Great people skills, natural drive to help, develop and empower others
Eager to learn, always looking to push yourself and the company to the next level
Ability to build and develop strong relationships at all levels
Excellent communicator in English, and Dutch both verbal and in writing
Preferable (not a must)
Personal experience of living and/or working overseas