Job Properties
  • Job Type
    Full-time Position
  • Category
    Finance & Accounting
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      January 15,2022
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    W&R KYC Business Manager

    that you as Business Manager, are part of a robust KYC organisation, in which we, as a cooperative bank, can make an impactful contribution to the prevention of Money Laundering and Terrorist Financing (gatekeeper role).

    This role is a crucial one with responsibility and impact, which you will fulfil as enthusiastic and motivated Business Manager together with KYC Center department management and a variety of stakeholders (HR, Finance, Business Management CIOO, Procurement).

    As Business Manager you will work closely together with the Head of the KYC Center and his MT on making KYC Center processes more effective and efficient.

    Create an impact

    • This role is part of one of the most important challenges the bank is facing. You will have a central role in which you can make a clear social impact.
    • Together with your team you contribute to the W&R KYC organisation and its gatekeeper role and with that to our mission: ‘Growing a Better World Together’.
    • Working in a dynamic environment provides you a lot of energy. Together with your colleagues you are part of creating the KYC culture in which you’re able make connections through effective and impactful communication with the aim to provide solutions that help to further progress the department.
    • You’re able to identify areas for improvement and are also able to advise on what’s required to implement these. You will also be contributing to several initiatives that are already in progress.
    • You will be able to further design and develop this new role.

    Making a difference as Business Manager

    • Coordinate the daily business of the business/office management activities of the W&R KYC Center;
    • Be the single point of contact for the Head of the W&R KYC Center for all business/office management related tasks;
    • Be the point of contact (coordinator) for various stakeholders, amongst others, HR, Finance, Business Management CIOO, Procurement. Networking is important. You actively seek collaboration with other departments in the bank (ensure the expertise is brought to our department). You are well informed about the developments/progress within other areas;
    • Be the senior (go-to person) for the two assistants;
    • Monitoring the in- and outflow of employees on the basis of an updated FTE forecast;
    • Keep track of the budget by monitoring expenses and an updated forecast;
    • Coordinate/supervise HR cycle (P&H including GROW), liaise with HR department to bring the expertise to the MT (organize deep dive sessions);
    • Coordinate KYC Center MT dialogue with regard to HR and Finance topics;
    • Bring processes and procedures to the next level (look for efficiencies);
    • Conduct ad-hoc projects.

    With each other
    The Wholesale & Rural (W&R) KYC Center is set up to support the work of the W&R KYC triangle of Business, Compliance and Operations with strong operational oversight, steering, ongoing standardization and striving for excellence in relation to KYC in the W&R regions and business units.

    Key objective is to support the W&R regions and business lines to ensure full compliance with all applicable KYC standards, full standardization and continuous enhancement of the KYC processes in line with regulatory developments. Collaboration is at the heart of everything we do. Our W&R KYC Center brings talented people together to enhance our way of working and our results in the area of KYC.

    Within the W&R KYC Center, Strategy & Control is facilitating, challenging and steering the Wholesale and Rural KYC Roadmap and the day–to-day operations of the W&R KYC Center. To strengthen the team, we are looking for a Business Manager. With you, the Strategy & Control team will consist of approximately 15-20 colleagues, in a large variety of roles and focus on supporting the work of the W&R KYC triangle of Business, Compliance and Operations across Wholesale and Rural. We are looking for a Business Manager, who collaborates with various Rabobank departments (HR, Finance, Procurement etc) within a large dynamic environment to achieve improvements. In your role you will play an active role within the W&R KYC Center department.

    With you
    Planning & organizing, collaborating, being independent and networking are clearly essential for the role. You take responsibility, facilitate and liaise with a large group of different stakeholders/departments within the bank. Apart from above, it is Important that you recognize in the checklist below:

    • Bachelor level of thinking and working with minimum five years of experience.
    • Have a critical mind-set with a hands-on approach and can-do attitude;
    • Experience in supporting senior stakeholders and coordinate central activities (eg. Grow! Cycle, Strategic Resource Planning, Performance & Health Cycle, Financial Forecasting);
    • Good time management skills, able to maintain overview (well organized), able to distinguish between main and side topics;
    • Experience in coaching/giving guidance to team members;
    • Excellent communication skills (Dutch & English);
    • Organizational sensitivity.

    Growing a better world together
    You'll already be aware that Rabobank is a financial services provider for more than 8.5 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in countless ways, such as:

    • A third of all the food we purchase is thrown away. Together with Nature & Environment, we’re working to increase awareness among consumers of how to reduce food waste.
    • As part of a project with Humanitas, we are helping people who are experiencing financial difficulties to get their household finances in order.
    • Together with Vluchtelingenwerk Nederland (the Dutch Council for Refugees), we are helping 1,500 refugees find a suitable job.

    Do you want to become the ideal version of yourself? We would love to help you achieve this by focusing firmly on your growth, development, and investing in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional. In addition, with us (on the basis of a 36-hour working week), you can also expect:

    • a gross monthly salary in scale 9 ( a salary between € 3.769,74 and € 5.384,14)
    • a thirteenth month and holiday pay;
    • an Employee Benefit Budget (10% of your monthly salary). You decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving a monthly cash payout;
    • a personal budget that you can spend on activities related to your personal development and career;
    • flexible working times and location-independent working;
    • 100% reimbursement of commuting costs if you travel by public transport within the Netherlands! Do you still prefer to travel by car or motorbike? Then choose a commuting allowance;
    • a pension scheme, to which your contribution is only 3,5%.

    Let's meet
    Are you the person we're looking for? Are you ready to join Rabobank as a Business Manager and to make a difference to yourself, our customers and to society? We look forward to receiving your application for this vacancy in Utrecht.

    Good to know:

    • Applications are open until 28 January 2022. Apply via the “Apply now” button. Responses will be handled in accordance with our vacancy management policy.
    • If you have any questions about the specific details of this position, please contact Sybrand IJkema, Team Manager on or 06-15456120.
    • Moniek Peeters, Recruiter, would be happy to answer any questions about the application procedure via
    • The application process includes screening. Based on the screening procedures in place at Rabobank, we assess whether new staff are reliable enough to work at Rabobank.
    • Your privacy is important to us. Do you want to know more, click on this link.
    • Everyone is different, and it is exactly those differences that help us become an even better bank. That's why we want to know who you really are!
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