For our office in Utrecht we are looking for a communicative and motivated
UX/UI Designer (40 hr)
What are you going to do?
You will be joining the Digital & Marketing team at Santander as the UX/UI Designer. The team will count on your experience to help elevate the UX of Santander’s online environments. 50% of your time will be about managing the website, designing, and publishing pages. The other 50% will be about designing for the rest of Santander’s online environments. You will also support the team with preparation of mock-ups and designs that align with user needs in collaboration with various departments of Santander and work towards building centralized UX designs for different channels.
Website management and design
You will be responsible for assessing and approving CRO experiments that are conducted on the company’s website in collaboration with an external CRO agency.
You will propose redesigns of existing pages to help users find the information that they are looking for and therefore, apply for a loan with Santander.
You will propose design solutions for new pages in collaboration with SEO experts that will provide SEO copy for you.
You will be responsible for creating and publishing new pages based on your design solutions or regarding existing and new pages.
Rest of online environments
You will conduct UX research, propose design recommendations and present your ideas and findings to your team.
You will collaborate with colleagues from your department and other departments for (re)designing features of the rest of Santander online environments (e.g. Homebanking) based on UX research and further team feedback.
As you can tell from the responsibilities, you’ll have a chance to work in a highly primary function at a strategically independent organization that’s part of a massive global brand (Banco Santander) with a large reach. No day will ever be the same!
Who are you?
You’re an ambitious individual with a desire to grow.
You have a go-getter attitude and like to execute.
You have a persistent personality and don’t stay down once you’re fallen.
You have a hunger to absorb and soak in the knowledge, skills and experience around you and see how you can make it work for you.
Once you’re confident with what you’re working with, you’re self-managing and do not require micromanagement and can be self-reliant.
English in word and writing is a must, Dutch is desired.
A Bachelor/Master in Marketing, Graphics Design or Arts related fields.
At least 1 year of experience working as UX/UI Designer.
Background in Human Computer Interaction, Psychology, or other related fields.
Knowledge on how to create wireframes, low- and high-fidelity prototypes using Figma.
Experience and skills in Photoshop/Illustrator/other graphic design tools.
Experience in launching surveys, conducting user testing, and using quantitative data (e.g., Google analytics) to inform your design solutions.
Strong willingness to learn how to operate the Content Management System of the company’s website.
Natural ability to find a balance between user and business needs, as well as figuring out the limits of technological feasibility when it comes to your design solutions.
Creative thinker but also analytical when needed.
Ability to work well within a team, but also independently.
Experience in the following will be a huge plus:
Using Hotjar to gather user behavior insights.
Experience in digital technologies.
Any entrepreneurial ventures in the past (no matter how small or big) is a plus.
Who are we?
We are part of the Santander Group. One of the largest banking groups in the world. With branches in more than 40 countries, the Santander Group enjoys the trust of more than 65 million customers. In the Netherlands, the Santander Consumer Finance division is housed in Utrecht. Within the Santander Group it concentrates on the provision of financial services to consumers, retailers and automotive companies and is renowned for its reliability and the unwavering focus of its range.
We want to help people and businesses grow through responsible consumer loans, the best customer service and the best support to our partners. We do this in a way that is Simple, Personal and Fair.
What do we offer?
With us you get the unique opportunity to collaborate internally with 15 different nationalities. We see our colleagues as our capital. This means that we are happy to help you grow and hope that you are ready to seize the opportunities and challenges as they arise. With us, initiative is appreciated, creativity is stimulated, and new ideas are always welcome. In our open corporate culture with an informal atmosphere, there is plenty of room to develop your career.
In addition to a competitive salary, we offer a 13th month and holiday allowance. You get 27 days of leave per year, a performance bonus of max 10%, participation in the collective pension scheme with 5% contribution, 10% contribution for the collective health insurance and various training opportunities.
Our commitment to be an employer at the top has recently been rewarded with the official Top Employer 2021 certification in the Netherlands, Belgium and Europe!
Applications at Santander continue as usual. All interviews will be conducted by telephone or video call until further notice.
For this vacancy an individual assessment can be part of the application procedure.
Screening is part of the application procedure. We check whether new employees are sufficiently reliable to work for Santander based on the screening procedures that apply within Santander.
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