Job Properties
  • Job Type
    Full-time Position
  • Category
    Sales & Retail
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      January 21,2022
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Urban Outfitters - Sales Associate

    Urban Outfitters

    Sales Associate

    Reports to:
    Store Manager


    The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.

    Duties & Responsibilities


    • Deliver a positive, friendly experience by engaging the customer through conversation and service
    • Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
    • Provide a store experience that reflects the Company’s mystery shop standards
    • Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
    • Uphold Company standards and act as a positive role model to peers

    Teamwork & Communication:

    • Work productively within the team and take initiative to work with others toward a common, collaborative goal
    • Assist in the training and development of peers
    • Communicate positively and effectively with peers
    • Actively participate in daily and department meetings


    • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
    • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
    • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
    • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
    • Always adhere to company health & safety regulations

    Merchandising & Display:

    • Uphold store merchandising and cleanliness standards
    • Ensure that merchandise is ticketed and the sales floor is well stocked
    • Support sales by assisting in merchandising and display projects
    • Exhibit a familiarity with current product and trend awareness

    Required Knowledge, Skills & Experience

    • Previous experience in a retail environment – not a must.
    • An awareness of the Urban Outfitters brand and its appeal to the local market.
    • Strong communication skills.

    We receive such a high volume of applications, unfortunately we can't reply to everybody. If you haven't heard back from us after 2 weeks, you haven't been successful on this occasion. However, don't let this put you off applying in future, please keep an eye on our career pages.

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