Responsibilities:

1. Cooperate with sales staff to explain pre-sales product technology,

product presentation and answer technical questions;

2. Responsible for product support in overseas markets, including

troubleshooting, technical consultation, etc.;

3. Responsible for technical training and technical document output

for overseas branches and customers;

4. Responsible for summarizing and analyzing industry products and

solutions, promote the improvement of product quality and solution

competitiveness, and the continuous improvement of user experience.

Requirements:

1、Customer service oriented, strong sense of responsibility and initiative；

2、Strong written, verbal and troubleshooting skill；

3、Good English listening, speaking, reading and writing skills;

4、Technical background on network, electronics or relative；

5、Ability to travel as needed to customer sites;

6、Proficient in Microsoft Office (including Excel, PowerPoint and Outlook).