Imagine working in an internationally oriented environment and being part of one of the most diverse teams within the bank, serving our Rabobank branches in London, Antwerp, Frankfurt, Brazil, Chile and Argentina. As a Transaction Officer Corporate Payment Services (CPS) you will work on a variety of tasks within the operational team of Corporate Payment Services. You will be responsible for accurate transaction handling. Your work environment is equipped to control risk and to meet the international service level agreements and market practices.
Making a difference
Customer and account set-up.
Monitor and process (manual) transactions.
Identify failing transactions; escalate problems to senior staff or supervisor.
Perform internal and external position reconciliations.
Perform inquiries on differences in positions, breaks or errors.
Maintain (or advice on) processes and work instructions.
Liaise with front and back offices in the Netherlands, Europe and South America.
Set-up of customer payment instructions.
Identify process improvements and implement those.
Liaise with IT for functional changes.
With each other
Collaboration is at the heart of everything we do. Corporate Banking Services (CBS) is part of W&R Operations. CBS exists of four operational Back Office teams: Loans, Agency Desk, International Trade Services and Corporate Payment Services (CPS). We serve the top of the (inter)national listed and non-listed corporations. Our customers require high standards and are demanding a very high service level. CBS works in close relationship with other departments/stakeholders within Rabobank, such as local branches, several product groups (such as Leveraged Finance, Structured Finance, and Financial Market Services), IT and several other departments including Credit, Finance and Compliance.
CPS supports business clients in Europe for payments and collections. This support concerns both the administrative fulfilment side as well as transaction handling and investigation side. Next to Europe, we also service the South America branches (Chile, Brazil and Argentina). Since we also service the South America branches, we have on-call shifts until 22:00 hours every day. With you as a Transaction Officer CPS, the team will consist of 9 diverse colleagues.
Customer focus, flexibility and stress-resistance are clearly essential for the role of Transaction Officer CPS. In addition, it's important that you recognise everything in the checklist below:
Basic knowledge of Excel
Ability to work in an international, multi-cultural environment
Fluent in Dutch and English
Ability to work in a stressful environment
Continuous improvement mind-set
Growing a better world together
You will already be aware that Rabobank is a financial services provider for more than 8.5 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in countless ways, such as:
“We never stop thinking about the future. We're investing 3.8 billion Euros in sustainable electricity generation, so that future generations can live in a cleaner world.”
“In 2016, an innovative fund was set up in Ireland to help dairy farmers become less dependent on income from milk sales.”
Do you want to become the ideal version of yourself? We would love to help you achieve this by focusing firmly on your growth, development, and investing in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional. In addition, with us (on the basis of a 36-hour working week), you can also expect:
a gross monthly salary between 2.386,12 and 3.407,57 euro (36 hours, Scale 6);
a thirteenth month and holiday pay;
an Employee Benefit Budget (10% of your monthly salary). You decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving a monthly cash pay-out;
a personal budget that you can spend on activities related to your personal development and career;
100% reimbursement of commuting costs if you travel by public transport! Do you still prefer to travel by car or motorbike? Then choose a commuting allowance;
a pension scheme, to which your contribution is only 3,5%.
Are you the person we're looking for? Are you ready to join Rabobank as a Transaction Processing Officer at CPS and to make a difference to yourself, our customers and to society? We look forward to receiving your application for this vacancy in Utrecht.
Good to know:
Apply via the “Apply now” button. Responses will be handled in accordance with our vacancy management policy.
If you have any questions about the specific details of this position, please contact Remco Dekker, Manager Corporate Payment Services on +31 30 7124786 or Remco.Dekker@rabobank.com.
Charlotte Dullaert, Recruiter, would be happy to answer any questions about the application procedure via Charlotte.Dullaert@rabobank.nl.
The application process includes screening. Based on the screening procedures in place at Rabobank, we assess whether new staff are reliable enough to work at Rabobank.
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