You support the Recon & Investigations team of Operations W&R to improve and manage their processes with regards to reconciliations You do so by executing a range of controls, investigating root causes and ensuring that issues are solved in a timely matter..
You and your job
As a senior Control Officer, you can make a difference - through your expert process knowledge - by enabling Operations Wholesale & Rural to become better and faster. You keep processes up to date and review all processes and make sure that all work instructions are up to date and correctly modeled conform the Rabobank conventions. Analyze processes, testing up-coming process migrations, successful implementation and provide aftercare to the team. Continuous improvement should be in your DNA.
Coordinate change and testing activities for OC&S
Act as a subject matter expert and key advisor to OC&S with relation to reconciliations and control activities
Co-create with the Tribe new reconciliations and optimize the current processes
Facts & Figures
36-40 hours per week
We perform more than 60 different processes daily
Rabo@anywhere: work hybrid from home or office
9.5 million customers around the world
Top 3 responsibilities
Testing up-coming process migrations
Provide aftercare after go live of migrations
The Operations Control Officer is responsible for exception handling, technical solutions for our Reconciliation tool, implementation of new processes, describe and module processes.
The teams executes a wide range of reconciliations for the Rabobank Group worldwide and investigate the root causes of differences stemming from these reconciliations. The department has a well-established and strong position within Operations WR.
Together we achieve more than alone
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at Operations Wholesale and Rural, Operations Control Officer.
“We facilitate & perform reconciliations and investigations for core processes of Rabobank. As a connecting link in the landscape between Front & Back office and Finance & Risk, we embrace change and use this to create, maintain and improve a safe and highly controlled banking environment. We embody control and use this to maintain and improve a safe and predictable Operations environment.”
Joyce Verschaeren, Head Operations Control & Services
Within Operations Control and Services/Reconciliations, 31 people are working together to reconcile the settlements and bookings of daily transactions with agent banks, counter parties, and custodians. In addition, reconcile internal trades as well as trades that were booked/executed via various internal systems. We are responsible for investigating the root causes of breaks and ensuring that these breaks are resolved by us or the relevant departments. In addition, we manage the incoming and outgoing claims from/to counterparties. Working together is the way we work; as 1 results-driven/problem-solving/focused/analytical/expert/Negotiating and Networking team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,5000,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.
You and your talent
Bachelor or master’s degree;
Excellent command of the English language;
Financial Market Knowledge.
Wants to get better every day
Use critical thinking skills to solve unclear problems
Resilience, able to perform effectively under time pressure, also, when facing setbacks
Team player with flexible skills
Strong communication skills
This is what we offer you
A salary between €2.820,00 and €4.027,38 on the basis 36 hours a week (scale 7)
Thirteenth month’s salary and 8% holiday allowance
An extra budget of 10% of your gross salary to be used at your discretion. Buy extra holiday hours, add more to your pension savings or ask for part of the extra budget to be paid out.
A budget of € 750- to set up your home working space and a monthly home working allowance of up to € 40-
A combination of working from home and at the office
This is a selection of the terms of employment for a Control Officer based on a 36-40-hour working week.
You can find all our terms of employment on https://rabobank.jobs/en/conditions-of-employment.
You and the job application process
Apply to the vacancy of Process Manager via the ’Apply now’’ button. Responses will be handled in accordance with our vacancy management policy.
Any questions about the job content? Contact: Lisette Rotteveel, hiring Manager via Lisette.Rotteveel@rabobank.com or +31307121692.
Any questions about working at Rabobank and the process? Contact Charlotte Dullaert, Recruiter via Charlotte.Dullaert@rabobank.nl
We will hold the interviews through a video call.
You can find answers to the most frequently asked questions on Frequently asked questions - Careers at Rabobank