Job Properties
  • Job Type
    Full-time Position
  • Category
    Media, Art & Design
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      September 09,2022
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    Supply Chain Coordinator

    Job Description

    Kite, A Gilead Company

    Everyone at Kite is grounded by one common goal – curing cancer. Every single day, we seek to establish a direct line between that purpose and our day-to-day work. Would you like to join us in this mission?

    We’re currently seeking to recruit highly motivated talents for different positions, to join us and be part of our exciting journey in the development of innovative cancer immunotherapies and their translation to the treatment of patients with cancer.

    Department Description

    As Supply Chain Coordinator you will join a team in which people of all backgrounds and experiences are respected. The team works together focused on saving lives, by finding the cure for cancer. You will work in a team of 3-8 Supply Chain Coordinators managing the cell orders in the European Region. Based on your ambition and performance this role provides you a great opportunity to grow your career within Kite. You will be based at our facility in Hoofddorp. You will report to the Team Lead EU Cell Order Management.

    Your Responsibilities

    As Supply Chain Coordinator you will coordinate the commercial cell order process from receipt of patient cells until final product delivery in a fast paced, exciting, multicultural and growing environment. As Supply Chain Coordinator you are in close contact with internal and external counterparts to ensure quick and high-quality final product delivery. You will participate in multiple projects to provide input to support the rapidly growing organization.

    Responsibilities include:

    • Works in close collaboration with cross functional stakeholders to ensure a successful order journey for the assigned countries in Europe.
    • Controls the daily operation for the designated region and at times on a wider level, identifying bottle necks in processes and unblocking them by means of problem-solving or escalating when needed to ensure uninterrupted service to our Patients.
    • Develops a trusted and strong relationship with the commercial team in each local market.
    • Partners collaboratively with both internal and external stakeholders on orders status and queries, proactively identify and mitigate any potential supply interruptions, performs required corrective measurements or escalates to next level support
    • Leads daily operational meetings with stakeholders in order to review daily operations, manages and resolves issues and set priorities
    • Contributes pro-actively to the continuous improvement of the overall supply chain processes
    • Arranges and manages courier shipments and executes order transactions in Oracle EBS
    • Owns and operates the order scheduling and tracking system and runs it daily to ensure an up-to-date overview
    • Continuously monitoring the nature of emergencies and deviations and owns the Order Management team’s playbook to handle them in a standardized and efficient way


    • Master's Degree and 1 year of operations or supply chain experience OR Bachelor's Degree and 2 years of operations or supply chain experience OR Associate's degree and 4 years of operations or supply chain experience

    Preferred Qualifications:

    • Must have customer service and supply chain experience
    • Experience with MS office and ERP systems (preferably Oracle EBS)
    • Knowledge of end to end supply chain
    • Supply chain experience in pharmaceutical setting (Oncology, hematology, immunotherapy preferred)
    • Solid knowledge and understanding of cGDP and GMP legislation
    • Experience in executing Standard Operating Procedures (SOPs) and work instructions
    • Experience in a customer-facing environment

    Personal skills

    • Strong communication skills in English, the ability to communicate in a clear and concise way, both verbal and written at higher management level as well as peers
    • Outstanding organizational skills
    • Strong problem-solving skills with attention to detail
    • Patient centric mindset; understands the unique complexity for each order (patient) and pro-actively prepares to ensure a successful cell journey per agreed timelines
    • Full ownership of your own tasks, ability to take initiative, and to work with minimal supervision
    • Embraces learning and continual improvement
    • Cross-Cultural Resourcefulness-Ability and Agility to work in a complex matrix environment whilst respecting cultural differences.
    • Outgoing and approachable personality, Team player, enjoys sharing knowledge with each other

    If you have the ability to thrive in a dynamic and fast-paced environment and feel that the moment has come for you to be part of our exciting journey towards eliminating the burden of chronic cancer care, don’t miss out on this opportunity to join us.

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