Job Properties
  • Job Type
    Full-time Position
  • Category
    Research & Science
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      July 11,2022
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Srum Master

    About us

    Oikocredit is a social impact investor and worldwide cooperative with over four decades of experience in leading positive change through investments in financial inclusion, agriculture, and renewable energy.

    Guided by the principle of empowering low-income people to improve their quality of life, Oikocredit supports partner organisations in Africa, Asia and Latin America through loans, investments, and capacity building.

    Oikocredit is financed by individuals and institutions who want to be part of a global movement for social change. Our investments prioritise social impact while safeguarding the environment and generating fair financial returns.

    We’re a global organisation with local presence, able to respond to our partners’ needs and strengthen them by offering more than financing.

    Oikocredit has more than 200 members of staff in around 20 countries with over 30 nationalities.

    Result areas of the department

    Oikocredit is implementing a more mature process of implementing change. One of the main topics is furtherdigitalizing the workflow. For our inflow (investors) and outflow process (investments) we currently have two Scrum Teams to analyse, develop and implement Salesforce as a tool to digitalize.

    The Salesforce teams are part of the IT Delivery Unit and are responsible for delivering Projects and Change Requests on the Salesforce platform.

    The teams are responsible for:

    • Analysing and defining project requirements;
    • Solution designing, deploying, documenting and testing of new features;
    • Connecting Applications through integrations;
    • Creation of User Manuals and providing training;
    • Assuring the right level of IT security;
    • Handover to BAU (Business As Usual – Run side of IT);
    • Project Management

    Job purpose

    The scrum master's responsibilities include ensuring that scrum teams follow scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments.

    Result areas of the job

    • Using agile methodology values, principles, and practices to plan, manage, and deliver solutions.
    • Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices.
    • Determining and managing tasks, issues, risks, and action items.
    • Scheduling and facilitating scrum events, meetings, and decision-making processes.
    • Monitoring progress and performance and helping teams to make improvements.
    • Planning and organizing demos and product/system testing.
    • Ensuring the proper use of collaborative processes and removing impediments for the scrum team.
    • Tracking project processes, deliverables.
    • Preparing and presenting status reports to stakeholders

    Qualifications, skills, and experience

    • Vocational (equal to ‘HBO-level’ in the Netherlands) in Information Management, Information Technology or other relevant field preferred
    • Minimum of 2 years of relevant working experience in a similar position
    • Certified Scrum Master or willingness to certify within first 3 months
    • Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions
    • Leadership and management experience
    • Excellent people and project management skills
    • Strong communication and presentation skills.
    • Strong analytical and problem-solving skills.
    • Fluent in English


    Initiative, Client and service orientation, Cooperation, Verbal communication and presentation, Accuracy, Problem analysis and assessment, Result Orientation, Flexibility.


    • You will be working in an inclusive, international, and diverse environment.
    • You will benefit from a flexible work environment with a good work-life balance.
    • You will have access to training and learning opportunities.

    How to apply

    Please submit your application in English, including your CV and a letter of motivation.


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