Solar inverter technical service engineer -- United Kingdom (Remote)
1.In charge of product after-sales operation and technical assistance in the United Kingdom and Ireland.
2.After-sales service and technical assistance for product issues.
3.Telephone and email support, as well as social software networking support, are available via remote service.
4.On-site after-sales service:Product fault troubleshooting, system repair, updating and debugging, after-sales visit, and so on.
5.Technical product training for distributor installers, after-sales process training, and so on.
6.Collect product failure problems, provide timely input on major quality issues, work closely with headquarters workers to perform tasks,
7.Increase product quality through regular work reports and technical data sorting, and respond to the company's after-sales policy.
Major in power electronics, electrical engineering, or automation is preferred.
Experience in the electrical industry, especially in the photovoltaic (PV) industry, is preferred.
Driving License Holding is preferred
Self-learning abilities, analytical skills, problem-solving ability, constructive approach to customer relations, a strong sense of duty, good communication skills and team spirit, strong objective, and strategy execution.
The ability to travel regularly, work under pressure, and contribute. Expertise in computer and office applications.