Bedrijfsomschrijving Conduent is developing a brand-new Customer Engagement Centre to support a world famous Global automotive brand specializing in EV Mobility. We are looking for German speaking people with a passion for social media who would like to make a career out of their hobby.
Functieomschrijving Would you like to be on social media all day and get paid to do so? When you are looking for an opportunity to grow into a career and join a company that values your experience and commitment, we are offering you your chance.
We will train your social media passion into a skill where you can communicate effectively with customers. Whether providing service to a customer, helping them solve a problemor simply putting their mind at ease by answering their questions, you’ll use your communication skills to deliver exceptional outcomes that help make lives better. When your smile can be seen through your text’s, you’ll create meaningful connections with customers and you’ll be rewarded with not only a sense of accomplishment, but also through our good salary offer!
Want more? Don’t worry, we’ve got you covered. With a private healthcare and social benefits, discount programs, and learning and development opportunities, we offer you a complete package to help you thrive at work and in your personal life?.
Our great total package offer
A permanent employment contract for fulltime or part-time according to your preferences.
Attractive basic salary level with a bonus plan.
Plus, we offer you additional benefits: life insurance, private medical healthcare, foreign language classes, a personal sports card, flexible benefit platform, employee referral program.
Newly refurbished attractive open-plan office space in Almere.
Personal development and lots of career opportunities within our global company.
What you’ll be doing
Be the first point of contact on our client’s social media channels, such as Facebook, Twitter and LinkedIn. You will respond to queries of customers and potential customers.
By communicating in an effective warm and empathetic manner, you’ll thrive to transform customers into loyal fans.
Maintain a thorough knowledge of the company and client programs, policies, and technology.
Your role will develop to include customer engagement through new channels in the future (phone and email) as we grow the project together.
A passion for social media: Twitter, Facebook, Instagram etc.,
C2/C1 level of German language and at least B2 English is a requirement.
For the training you will need to be available from Monday to Friday between 9.00 AM and 5.15 PM.
After training period working hours are flexible: based on rotation shifts between 9.00 AM and 9.00 PM, from Monday to Sunday.
No experience working for a Social Media team? Don’t worry, We will train you!
Sollicitatieprocedure For more information please contact Robin Van Loon via firstname.lastname@example.org or call 088 282-8128.
Contactgegevens Robin Van Loon