Don’t miss an exciting opportunity to join Crowne Plaza Amsterdam – South as Shiftleader Front Office The Crowne Plaza Amsterdam - South is set in a major development area in Amsterdam: the Zuidas close to the RAI Convention Centre. This area is rapidly becoming a new urban Centre devoted to international commerce and knowledge development. With Amsterdam Schiphol International Airport and the City Centre only minutes away, the Crowne Plaza Amsterdam - South is one of the best situated hotels in Amsterdam for all guests, whether for business or pleasure. Your day to day
How will your day look like? You’re in the handover discussing everything that is going on in the hotel and the phone rings. The group you were expecting has arrived a few hours early. The day has a flying start! You work on inquiries received by our guests and make sure you are coaching your team to the next level. During the shift you interact with our guests who are #travellingforsuccess At the end of your shift you make sure the rota for the rest of the week are on par #makebusinesswork! What we need from you
What can you expect as Shiftleader Front Office • You take the responsibility to build true meaningful connections with our guests and colleagues • With a creative mind-set you are able to create wow moments for our guests • You have the ability to communicate guests and colleagues needs • You are a go getter who loves to be in charge of the front office in absence of the front office manager • You get motivated to prevent complaints and are passionately driven towards resolving them when they do occur • You are a coach who loves to train your colleagues to be the best in their field Are you? • Proactive and service driven? • Fluent in speaking, reading, writing and understanding Dutch (used in the workplace) and English? • Do you thrive through the buzz of working in a dynamic team and great hotel? • A people’s person and team player? Do you have? • An outgoing personality that enjoys to engage with guests? • Multiple years of experience as a senior receptionist in a comparable hotel? • Excellent standards of personal presentation? • Good communication skills, both verbal and written? • The confidence to become ‘the ambassador’ of Crowne Plaza Amsterdam-South? • Great computer skills, preferably PMS system knowledge (Opera)? What we offer
What’s in it for you? Crowne Plaza Amsterdam – South is part of the IHG Group and offers a competitive salary and a wide package of benefits. Each year you will have a performance appraisal. In addition we offer you… • IHG employee rate in over 5800 hotels • Personal development such as; training, internal growth and coaching • Good work life balance • Competitive working conditions • Multiple staff events throughout the year • And much more! Fancy a cup of coffee? We are looking forward to receive your CV and motivation letter! You can apply via the button or feel free to send us an email at email@example.com.
Job Reference: EMEAA24000