Job Properties
  • Job Type
    Full-time Position
  • Category
    Research & Science
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Nijmegen
    • Date Posted
      August 16,2022
    • All-round Interview Preparation cover
    • Entrusting Package
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation

    Service Delivery Administrator – English

    Responsibilities/Tasks

    If you have a passion for customer service, administrative tasks, and supporting your colleagues by handling service requests, projects, and contract executions, you might be the one!

    Your main responsibilities are:

    • Managing and reacting to service requests, including all communication with our global service partner network.
    • Executing maintenance contracts from A-Z and updating all necessary documentation/tools throughout the duration of the contract.
    • Ensuring the quality and accuracy of entries from the services team into the ERP system.
    • Acting as the bridge between the Services and Finance departments.
    • Handling service requests (as a backup for the service delivery reps).
    • Assisting with the preparation of quotes.
    • Assisting the Service Delivery reps with minor service delivery tasks such as preparing service delivery reporting.

    Requirements

    • You have a Bachelor’s or Master’s diploma in any field.
    • You are analytical, detail-oriented, pragmatic, and have great organizational skills!
    • You can work under tight deadlines.
    • You get joy from tidying up and maintaining excel sheets.
    • You are a natural problem solver; who is open to change and seeks a better way. All with enthusiasm and a can-do mentality.
    • You are not afraid of taking on new or unfamiliar tasks and do not stop before the problem is solved.
    • You are someone who is willing to work in a 24×7 environment without a 9-5 mentality and open to out-of-office hours activities.
    • You have excellent English communication skills, both verbally and written.
    • You are a real team player!

    Additional information

    • Laptop and a cell phone
    • Potential to quickly grow within the company
    • Complete and ongoing training from the start
    • International feel in a multi-cultural team across several countries
    • Opportunity to participate in an amazing adventure that starts now and hopefully never ends.

     
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