Job Properties
Job Type
Full-time Position
Category
Research & Science
Languages
English
Experience Required
Degree Required
-
Province
-
Date Posted
Service Delivery Administrator – English+ 查看更多
Service Delivery Administrator – English
+ 查看更多
Responsibilities/Tasks
If you have a passion for customer service, administrative tasks, and supporting your colleagues by handling service requests, projects, and contract executions, you might be the one!
Your main responsibilities are:
- Managing and reacting to service requests, including all communication with our global service partner network.
- Executing maintenance contracts from A-Z and updating all necessary documentation/tools throughout the duration of the contract.
- Ensuring the quality and accuracy of entries from the services team into the ERP system.
- Acting as the bridge between the Services and Finance departments.
- Handling service requests (as a backup for the service delivery reps).
- Assisting with the preparation of quotes.
- Assisting the Service Delivery reps with minor service delivery tasks such as preparing service delivery reporting.
Requirements
- You have a Bachelor’s or Master’s diploma in any field.
- You are analytical, detail-oriented, pragmatic, and have great organizational skills!
- You can work under tight deadlines.
- You get joy from tidying up and maintaining excel sheets.
- You are a natural problem solver; who is open to change and seeks a better way. All with enthusiasm and a can-do mentality.
- You are not afraid of taking on new or unfamiliar tasks and do not stop before the problem is solved.
- You are someone who is willing to work in a 24×7 environment without a 9-5 mentality and open to out-of-office hours activities.
- You have excellent English communication skills, both verbally and written.
- You are a real team player!
Additional information
- Laptop and a cell phone
- Potential to quickly grow within the company
- Complete and ongoing training from the start
- International feel in a multi-cultural team across several countries
- Opportunity to participate in an amazing adventure that starts now and hopefully never ends.
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