Job Properties
  • Job Type
    Full-time Position
  • Category
    Sales & Retail
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amsterdam
    • Date Posted
      November 14,2021
    • JSS
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    Sales Support (speaking Arabic or Turkish or Bulgarian)

    Ria Financial Services is the second-largest global money transfer company and a division of the North American public company Euronet Worldwide (Nasdaq: EEFT). Serving more than 160 countries in the world, RIA has emerged as a global leader in remittances and is a recognized benchmark in both quality and reliability of the service it offers to general public.

    We are currently looing an Agent Support speaking Arabic or Tukish or Bulgarian who will be in charge to develop the transfers of its portfolio of agents (= shopkeepers), to increase Ria revenues and to be in support of the Ria stores and agents.

    1/ Assistance to Ria stores
    - Support stores on a daily basis on issues related to exchange rates, tariffs, revenues...
    2/ Assistance to agents
    - Provide general phone assistance to agents: password management, rate schedules, credit limits, deposits, etc.
    3/ Sales support
    - Provide assistance on exchange rate issues, rate schedules, claims, agent installations...
    4/ Development of the agents portfolio
    - Regularly follow up on the agents in the portfolio by phone and sometimes directly in the field
    - Adapt rates, tariffs, commissions, challenges and bonuses according to the agents and the local competition
    - Develop the number of transfers and revenues of the agent portfolio
    5/ Ria revenue management
    - Analyze reporting tables and reports
    - Propose and implement action plans
    - Adjust exchange rates according to corridors and needs in order to maximize Ria revenues

    Qualifications
    You ideally have the following profile:
    - Knowledge of Arabic or Turkish or Bulgarian
    - You have a good business sense
    - Good knowledge of Microsoft Office, especially Excel
    - You appreciate teamworking and working at a fast pace
    - You make yourself available to answer your agents
    - You like sharing your knowledge with your agents to train them
    - You distinguish yourself by your organization, your sense of analysis, your reactivity, your rigor and your sense of initiative

    Type d'emploi : Temps plein, CDD

    Salaire : €2 000,00 à €2 500,00 par mois

    Télétravail:

    • Non
     
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