Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
    English French Swedish
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      July 11,2022
    • IMG_6430
    • VISA
    • Premium Package

    Rituals Customer Service


    Within the Customer Relations department, you work together international and motivated colleagues. Just like you, they have the full focus to deliver the best quality every time. You notice that especially by their creativity and solution-orientated mindset. And how do you best describe our working atmosphere? Fun, connected, and with a lot of energy.


    Do you have a passion for creating unique experiences within the beauty/wellbeing industry? You can apply now to this position at Rituals! You can work from home and earn a good salary.

    We are looking for new colleagues who can speak French or Swedish.

    Within this role, you are the voice of our customers and help them with any question, concern, sales opportunities or moment of joy . Creating experiences, thinking outside of the box and being creative in offering the right solution is what you like. Sharing an experience with our customers is what motivates you and our colleagues. This matches you as enthusiastic Customer Service Agent. You can work 20-28 hours per week (32, 36 or 40 hours also possible), at least you work 3 hours a shift.

    • Support our customers on social media, by e-mail and on the phone;
    • You love to spot sales opportunities and recommend our products to fit the needs of the customers;
    • Don’t follow a corporate script or use boilerplate answers, you have the ability to genuinely interact, help, inspire and be creative in your answers;
    • Live the Rituals brand and transform customers everyday routines into more meaningful moments with your service.


    You truly listen and come up with relevant questions to help our customers, that is the most important skill you have! Besides, working in a fast-paced environment energizes you. And on top of it, you have:

    • Graduated from mbo/hbo level;
    • A native level and master of the French or Swedish language in combination with English;
    • A background in a customer service-oriented position;
    • You live in the Netherlands.

    • A good salary that matches your knowledge and experience;
    • A Macbook that you can pick up in Amsterdam;
    • 20% discount on our products;
    • Unlimited access to the “Rijksmuseum” in Amsterdam;
    • This is a temporary contract with a view to extension;
    • Parttime or Fulltime hours;
    • Opportunities to continuously develop yourself by attending training and courses!
    Marije van Boheemen
    Lübeckweg 2
    9723 HE Groningen

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