Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amsterdam
    • Date Posted
      December 08,2021
    • Entrusting Package
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK

    Reservations Manager FT (m/w/d)

    Job description

    You are the ‘ambassador’ of our unique lifestyle collection of hotels. On a spirited, motivational and energetic manner, you sell and promote the divers’ brands that Sircle Collection has to offer. You are a true leader with initiative and help the team to the next level in terms of commercial and customer service skills.


    You supervise, manage and lead our Reservations team who are responsible for all individual bookings for all our properties located in The Netherlands. In this role, you will report to our Booking Office Manager and strongly work together with the Group, Meeting & Event Manager and Booking Office Managers of the regions Germany, Austria and Spain. You will be working from our Headquarters located in vibrant Amsterdam; the majority of your team is located here as well.


    About you

    Your leadership is beyond doubt and you make yourself heard, show initiative, you are flexible, a great listener and being able to carry an international team in a young and fast growing company. We are looking for an assertive colleague with flair who cannot wait to give the commercial activities and customer service level of the department a boost. Our ideal candidate will have the ability to work towards deadlines, communicate to all internal and external stakeholders and being able to oversee the department and all tasks.


    You have the ability to engage, influence and inspire with your natural charm and persuasiveness. You are an energetic doer, diplomat and negotiator whilst observational, keeping a clear head and keen sense in difficult situations.

    You have affinity with the unique and “high-end” hotel concepts in the lifestyle segment. This role is best fit for those who are always creative in finding solutions for challenges you come across and those who are always searching for ways to improve the standard operating procedures. Next to that you are strong in Project management and revenue-minded.


    Job requirements

    • Ideally you have at least 2 years of experience in a leading role, preferable in the hospitality or customer service sector and a HBO/ Bachelor degree;
    • You are not afraid to roll up your sleeves: we are a small team, so for the most part it's an all-hands-on-deck environment. Success at Sircle Collection means taking on anything that comes your way with flexibility and enthusiasm;
    • You are result driven, hungry for a challenge and ready to hit the ground running
    • Curiosity is a must as we try to stay ahead of the curve;
    • Strong interpersonal and presentation skills (in both Dutch and English);
    • Knowledge of Property Management Systems is a pre;
    • Experience in hotel reservations is a pre.

    About Sircle Collection
    Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. Over the past 10 years, our Amsterdam-based company has grown to include three hotel brands in 13 locations, three restaurants, a design concept store and three landmarks–all located in some of Europe's most inspiring neighborhoods. Our brands include Sir Hotels, Max Brown Hotels, Park Centraal Hotels, X BANK, Seven North, The Rooftop at Sir Victor, Bar Claes, Miznon, as well as the properties of the W Amsterdam, the Edition Milan and many more. In everything we do, we are focused on creating special and surprising experiences for our guests.


    Our company values

    • We offer genuine service: we believe in the importance of hospitality, and we respect and cherish the communities around us;
    • Creativity is our backbone: every member of our company is creative, and we use that to create customized, one-of-a-kind experiences;
    • We are ambitious: we are always looking for the new, next and different, and we believe in growing ourselves;
    • We are surprising: we are changeable, we don't settle, and we embrace uncertainty.


    Benefits & Fun

    • Primary conditions of employment (market-based Horeca CLA);
    • Travel Allowance;
    • Discount Hotels: Employee rate (50%) and Family & Friends rate (30%) (Netherlands, Spain, Germany and Austria);
    • A great team & leading hotel company;
    • Discount at XBANK (10%): a unique concept store with Dutch art, fashion and design;
    • Paid moving day;
    • Fun & wellbeing activities like weekly Bootcamp @ Sir Adam;
    • Personal training and development programs.

    How to apply?
    Send us your CV and motivation using the apply button below.

     
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