Job Properties
  • Job Type
    Full-time Position
  • Category
    Food & Beverage
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      August 18,2022
    • IMG_6430
    • VISA
    • Premium Package

    Project/ Process Analyst

    Position Summary:

    Every day at FedEx, over 450,000 team members, over 180,000 vehicles, and over 650 aircraft serve millions of people in 220+ countries and territories around the globe. Our work is more than the delivery of packages; we connect both our customers and our team members to solutions and possibilities. Join us in this effort and discover how we equip and empower our people to deliver exceptional experiences and outstanding service.

    Job Description

    You will be part of the Global Sort Systems and Line Haul international department development team whose team members are distributed across multiple European countries. Your focus will be on developing and maintaining highly available, reliable, scalable products.

    You will:

    • Focus on the achievement of project deliverables by identifying and securing commitment for the use of specific individuals, with the relevant skill-set for the life cycle of the project. Manage the project team members using the effective methods to gain/retain the commitment and ensure required project performance levels Recommends and pursues the development of appropriate cross- functional alignments that leverage project success, and ensures these relationships are maintained throughout the project life cycle. Lead or participate in various software development related activities.
    • Manage and controls the project to ensure achievement of the deliverables (costs, schedule, functionality etc). Includes continuous evaluation of progress/risks and changing requirements, identification & initiation of corrective actions, regular status updates etc. Verifies with the manager, prior to escalating to Project Sponsors/Snr/Functional Executive Management, factors that potentially have a serious impact on the success of the project, together with recommendations for resolution.
    • Manage the vendor relationship to ensure project requirements are understood, ongoing service levels maintained, and achievement of timely results in accordance with the defined project standards and contractual agreement. Challenges the use of established vendors and pursues/recommends alternatives according to project needs, emergence of new technologies etc. Leads/participates in the identification, evaluation and selection of appropriate vendors who can deliver new/innovative solutions/services to support defined aspects of projects.
    • Align/challenge the use of proposed/standard methods and tools that impact the achievement of project deliverables. Recommends alternatives with supporting justification. Take responsibility for mentoring and overseeing junior colleagues and contractors (depending on job level).
    • Lead the final review and evaluation of the project. Involves all related parties (customers, sponsors, project team, vendors etc) to enable correct analysis of project success factors. Recommends specific proposals and rationales to enhance current IT and business processes. Includes full analytical support documentation (root cause, benchmarking etc).
    • Develop and maintain an in-depth knowledge of the FedEx business (business strategy & IT strategies, operations & processes etc.) of the macro business environment (current & emerging IT, industry & market practices etc.), together with a good understanding of other FedEx operating companies. Incorporates knowledge and experiences to provide new insights and uses structured methods to share knowledge with relevant peers (coaching, informal training, information sharing etc). Be involved in aspects of business and financial planning, service level management etc.
    • Be working with multiple Intercontinental and diverse teams on global initiatives.
    • Be required to travel on a limited basis, usually within Europe.
    • Deliver and maintain project schedules

    What are we looking for?
    • Good command of English.
    • Good project and/or process management skills with experience of defining and leading / coordinating complex cross functional or multi country IT projects. (Project management training & certification)
    • Excellent formal presentation skills with experience of presenting and justifying complex scenarios to management level audiences
    • Ability to support projects via multiple methodologies and quickly adopt to change
    • Basic leadership skills and Good inter-personal skills.
    • Self-starter who is willing to work with colleagues in a distributed environment to get the task done.
    • Good influencing skills with experience of gaining commitment to complex/high impact concepts/programmes.
    • Good understanding of financial planning/budgeting principles (experience of controlling a project budget).
    • Good judgement & reasoning skills with experience of developing business focused solutions to complex issues.
    • Agile development experience preferred (SAFE Agile a huge benefit).

    Pay & Benefits
    Full training will be given along with a competitive salary and benefits package. We also offer excellent career opportunities for those who are keen to progress in a supportive 'can do' and rapidly expanding environment.

    Our competitive benefits package includes healthcare, pension plan and a commitment to continuing career development. We take pride in the career development programs that we offer our employees as part of our people-oriented philosophy.

    Additional Information

    Posting Date: 17-August-2022
    Closing Date: 30-September-2022

    Analytical Skills;Planning & Organizing Skills;Project Management Skills;Interpersonal Skills;Accuracy & Attention to Detail;

    FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

    Our Company

    FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

    Our Philosophy

    The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

    Our Culture

    Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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