With your improvements on business processes and data flows, you help protecting our customers and Rabobank against payments fraud.
You and your job Working in the new squad Fraud Expertise, you work on optimizations and innovations to improve the functionality and use of our support systems, so we gain access to better data to improve our fraud prevention models. As a process analyst, you analyze data to assess current processes and initiate improvements. You act as a lead stakeholder towards other departments who own the solutions to make sure the improvements are prioritized on their backlogs.
Working with our data scientists to assess which data can improve our current and new fraud detection models and identifying where there are structural issues.
With your analytical skills, understanding the complete process flow of the fraud support systems, identifying and proposing new functional specifications that are needed to improve fraud detection models and translating these into user stories.
Assessing possible new internal and external data flows and improvements from innovative systems and collaborations.
Facts & Figures
36 hours per week
Helping 8,9 million customers against payments fraud
43,822 Rabobank colleagues around the world
Top 3 responsibilities
Analyzing processes, systems, usage and datasets and to proactively identify functional improvements in close cooperation with your colleagues (e.g. fraud analysts, data scientists).
Act as lead stakeholders and making sure other departments understand and prioritize your improvements.
Drive initiatives on innovations, internal and external data streams and new tools and solutions that significantly improve our effectiveness on fraud detection, thinking outside the box whenever there seem obstacles. Doing proof of concepts whenever needed.
Together we achieve more than alone We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team Fraud Expertise in the Area Global External Fraud within the Tribe KYC Tech.
‘We are building a new, energetic and diverse team of people who are seizing data-driven opportunities. Our team consists of experienced colleagues and colleagues who are new at Rabobank. We respect each other, work hard, are ambitious, unconventional and are not afraid to experiment, learn from each other and have fun too.’
Tertia Wiedenhof, Product Owner Global External Fraud Expertise
The Area Global External Fraud protects our customers against fraud by delivering 24/7 real time monitoring of financial transactions and client actions and behavior. The seven people in the squad Fraud Expertise work on improving steering information, fraud intelligence, innovating fraud detection, collaborating with third parties and retrieving new data sources. In the Area Global External Fraud we all have ambitious goals, a growth mindset and we have an open, informal and inclusive culture where we help each other. Working together is the way we work; as 1 data-minded team at Rabobank. Talking of Rabobank: we are a Dutch bank that operates in 38 countries for over 9,5000,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.
You and your talent
Academic working and thinking level
Minimum of 3 years of experience in process optimization and business analysis, identifying improvements that make a difference
Have knowledge of data models, data flows, data analysis and process optimization
Optimistic and creative mindset
Analytical, data-driven skills
Self-starting, can do mentality, seeing opportunities and innovation. This is a new role and you will shape this role
Good networking and communication skills. You are comfortable with building relationships and can present technical content in an easy to understand way for all kinds of audiences
Not ticking all the boxes but excited about the role? Do apply if you think you will fit in our team. We are truly interested in your story and may have a blind spot for the unique value you can contribute to our team
This is what we offer you
up to € 5.437,98 gross per month (scale 9)
an Employee Benefit Budget (11 % of your monthly salary). You decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving a monthly cash payout;
a personal budget that you can spend on activities related to your personal development and career
A pension scheme to which you contribute 3,5%.
This is a selection of the terms of employment for a Process Analyst based on a 36-hour working week. You can find all terms of employment on rabobank.jobs/en/conditions-of-employment.
You and the job application process
Reply to the vacancy for Process Analyst at Rabobank.
Any questions about the job content? Contact: Tertia Wiedenhof, Product Owner Global External Fraud Expertise via firstname.lastname@example.org.
Any questions about working at Rabobank and the process? Contact Laura Engels, Recruiter KYC via laura.engels @rabobank.nl.
We will hold the interviews through a video call.
You can find answers to the most frequently asked questions on rabobank.jobs/en/faq.