Genmab is focused on the creation and development of innovative and differentiated antibody products, with the aim of improving the lives of cancer patients.
Your new role at Genmab
The Principal HRS Business Analyst [Workday] will, as a member of the HCM Workday Centre of Excellence, support the Genmab business users and Business Leads to work with Workday and ensure that all HR systems are maximized in regard to their usage. This role will focus on Core Functionality and lead the Absence & Time Tracking stream within the CoE, reporting directly to the Associate Director, HR Systems.
Provide user level/process lead level Workday support and guidance, advising on solutions and guiding discussions
Deliver customer service excellence by investigating, effective troubleshooting, resolving incidents and requests whilst managing expectations and communications
Provide Workday cross-functional expertise and knowledge to the business and other members of the team, including complex data management queries and advanced reporting requirement
Be part of the HCM Workday Committee, to review all Change Requests and Project Work
Understand the business context for the HR processes that are enabled by Workday
Manage escalations through to resolution across a number of teams including 3rd party vendors [including system integrations] Work with the Associate Director, HR System and Business Leads to implement change requests
Proactively identify training requirements for individual end users and team, create and update training manuals, process documents and policies where necessary
Manage Workday Releases, review activities and recommendations for business with regards to system enhancements and/or changes
Work with the Business Leads to understand business needs and requirements to support an effective ongoing governance model
Manage Workday Improvement Projects to introduce new functionality or changes to support optimized HR processes
Manage End-to-End Deployment Projects and act as single point of contact with the business for all matters related to solution design, business process, configuration, and testing and data migration for the site/s being deployed
Ensure compliance with data privacy and governance model
Work in a decentralized structure, with multiple stakeholders
Elicit requirements using solution design documents, business process description by driving and challenging business units on their assumptions
Proactively communicate and collaborate with internal and external customers
Successfully engage in multiple initiatives simultaneously
Ensure positive vibe on Workday user experiences and manage negative feedback
What we ask
University degree in computer science, business administration or related field, or equivalent experience required
3+ years of experience with supporting / implementing Workday technology Implementation or Support experience in Core HCM, Absence and Time Tracking a must
Implementation or Support experience in Compensation, Benefits, Learning, Recruiting or Talent would be highly desirable
Proven experience in business process analysis, eliciting and elaborating business requirements, and drafting system design specifications, business process mapping, ability to drive to closure and resolution of complex system issues
Experience within internal-client focused environment and support oriented role Experience in servicing a wide range of internal inquiries from a diverse group, delivering professional and timely resolution
Excellent troubleshooting and problem-solving skills to identify root cause and permanent resolution
Experience with driving training and managing knowledge sharing activities
Experience of working and driving change in a multi-cultural, multi-regional environment
Excellent understanding of capabilities of Workday
Excellent customer service skills
Strong problem solving/analytical skills
Ability to work in a small team with minimal supervision
Able to build strong business user relationships
Excellent communication and change management skills
Confidence and good presentation skills
Fluent in English, other languages advantageous but not essential
Genmab employees work with determination and with respect for each other, consistent with our core values, to achieve our common goals. We give individuals and teams the autonomy to drive development of innovative products and solutions, knowing that integrity is a core value throughout our company. Genmab will offer the successful application a challenging position, where the right candidate will have the opportunity to work with highly specialised people across functions in an informal, multicultural culture, all aiming to make a difference for cancer patients.
Teamwork and respect are central pillars of Genmab’s culture and we therefore ensure an inclusive, open, and supportive professional work environment across our international locations. We believe that fostering workplace diversity across social, educational, cultural, national, age and gender lines is a prerequisite for the continued success of the company. We are committed to diversity at all levels of the company and strive to recruit employees with the right skills and competences, regardless of gender, age, ethnicity, etc.
Please note that if you are applying for a position in the Netherlands; Genmab’s policy for all permanently budgeted hires in this location is to offer a temporary agreement for one year, followed by a contract for indefinite time regardless of seniority.