We are too ‘CYCAS’ to be grumpy. .... our job isn’t over until we get a smile!
Cycas Hospitality is a hotel management company that prides itself on making a difference by being different. Our vision is to be Europe’s leading hotel company and every member of our team must play their part in delivering exceptional service to our guests, our owners, and our colleagues in order to achieve this. Cycadettes transform hotels.
Opening this November 2022, the Holiday Inn Express & Suites Deventer will offer 83 standard rooms and 16 additional branded suites (with kitchenette, living space and separate sleeping area) to cater for longers-staying travellers. Guest will benefit from the hotel’s wider facilities, including extensive car parking and complimentary Express StartTM breakfast. The first aparthotel located in the area next to the Weteringen business park on the outskirts of the beautiful Deventer!
What we ask of you!
Preferred knowledge about Amadeus PM pr PMS system.
Enthusiasm & a true team player
Friendly and service oriented
A valid residence and working permit for the Netherlands
English speaking mandatory; Dutch is a bonus!
What we offer you?
Salary range according to Horeca CAO
25 holiday days
Day off on your birthday!
Complementary stay after probation period
Cycas Smiles & celebration program
Free parking & travel allowance
A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
Feed your wanderlust with discounts at Cycas Properties and IHG hotels.
What are your responsibilities:
Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers’ desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation.