Are you ready to work for a more active world?

At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.

Who is Bioventus?

We are the market leader in developing clinically proven and cost-effective solutions for pain treatment & joint preservation, restorative therapies and bone graft substitutes with products recognized for their safety, innovation, and effectiveness.

$500+ million in annual revenue

1100+ employees worldwide

Helping 700,000+ people every year

The Bioventus team always puts patients at the forefront, and their needs are the priority in the choices we make and actions we take.

2800 - 3500 on 40 hours and dependent on experience
Medical sector – Start ASAP

What you’ll receive

• The satisfaction of driving real change in the industry and people’s lives
• A diverse global community of people who are driven by a shared purpose to help patients
• A business that acts with integrity in all interactions with co-workers, leaders and customers
• We value others and build success by appreciating differences in thought, opinion, background, skills and perspectives
• An environment of continuous learning and development

What you’ll be doing

As a professional order management coordinator, you will be responsible for performing day-to-day tasks such as order entry, clean order process, coordination with Supply Chain and 3rd parties, problem resolutions, Service Delivery etc. to effectively support the needs of the business to service its customers.

We are continuously looking to improve the number of patients that receive treatment, there will be all kinds of projects where you can help the patients getting treatment and the business grow and at the same time.

We are looking for super proactive people with an optimistic view on life and business, a getting things done mentality.

Input all paper based (email, fax and web) sales orders on day of receipt;

• Process and expedite customer orders as required and resolve any customer billing discrepancies which includes contacting the appropriate departments and people to ensure the smooth processing and shipment of orders;
• Raise stock returns and collections on day of request and ensure they are credited within agreed timeframe;
• Maintains and documents complete, timely, and accurate patient billing information regarding all services rendered by the company’s products and services.
• Event planning, Booking hotels & flights, expenses for Director Ops

What you’ll bring to the table

• 2+ years’ experience in an order management or customer service position;
• You speak English, are an active learner, seeking and leveraging opportunities to gain new skills, knowledge, and experiences;
• Proficient knowledge of MS Outlook and Excel
• Knowledge of SAP is a plus not a must
• Must possess a professional and friendly attitude and strong work ethic