Job Properties
  • Job Type
    Full-time Position
  • Category
    Software & Information Technology
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      July 16,2022
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Operations Manager (Restaurants)

    About the Role

    Uber Eats is looking for a Restaurant Operations Manager who will develop a deep understanding of our restaurant partners and can have a direct impact on the success and growth of Uber Eats in the Netherlands. This role calls for a combination of project and stakeholder management, strategic thinking, analytics and strong operational execution.

    The team's mission is to offer the best restaurant experience while building scalable processes to support further expansion of Uber Eats in the Netherlands. You will work in a high-growth environment with the Eats operations team along with headquarters-based engineering, product, and process teams.

    What You’ll Do:

    • Tackle the most complex analytical and operational challenges related to improving the restaurant experience of partnering with Uber Eats.
    • Project and partner management: Own strategically important projects from planning to execution and closely collaborating and coordinating between important partners as needed.
    • Analytical and Critical thinking: Build tools and dashboards to produce data-driven insights and develop next steps for the restaurant and account management teams.
    • Develop & Optimize Processes: Build processes to improve the restaurant experience and drive growth. We're looking for someone who has that mix of analytical and operational abilities to build things from the ground up and get stuff done, as well as the creative thinking necessary to drive creative solutions.
    • Experiment: Launching new product features across the Netherlands and helping to shape the future of our product.

    What You’ll Need:

    • Min 3 years experience in operations management, management consulting, project management, investment banking, strategy work in a large business, or growing a startup.
    • Strong project management and stakeholder management skills.
    • Strong data management skills (Google Sheets/Excel required, SQL a plus) combined with data-driven decision making.
    • You love to build and optimize rigorous processes. Finding scalable, creative solutions and being a champion of operational excellence are of interest to you.
    • Written and spoken proficiency in English, Dutch a plus.
    • You enjoy working in a fast-paced environment and are comfortable with ambiguity.
    • See the forest and the trees: Strong interest in data analytics, the details that matter.
    • Trip obsessed: Taking time to establish effective relationships, you earn the trust of others within Uber through strong situational awareness and reliability.
    • One Uber: Demonstrates humility, respect others and work well in a team.
    • Build with Heart: Restaurants are at the heart of Uber. Putting them at the center of everything we do helps us perfect our craft.
    • Go get it: Curiosity for how our business operates and how it makes money and sustains profitable growth, now and in the future.
    • Great minds don't think alike: Diversity of thought in teams makes us stronger.
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