This isn't a conventional car company. We're a new global brand that focuses on the need of the connected generation, sustainability, and a hassle-free customer experience.
Operations Manager Central
As Operations Manager for Hub Central, you will be responsible for a team running the operations in your markets Netherlands, Belgium and France, but you also need to be ready to take on additional markets as we expand. Your responsibility is to ensure that we efficiently operate our business model within the markets, that our operations are well planned and continuously improved in terms of everything from vehicle allocation and registration, last mile logistics and most of our customer facing car movements. The different services that you will be responsible for is Car deliveries, Pickup and delivery for Service and Car returns and you will also be an important stakeholder in our Test drive services. The scope includes both B2B and B2C customers and covers all our membership types.
A vast majority of the services will be performed by external suppliers/partners, so your skills to manage indirectly and to communicate is central. Also, you will remotely manage a big part of the team, so you will have to know how to handle that in a good way.
The operations manager can be based in Amsterdam or Paris, and reports to Head of Last Mile Services based in Gothenburg.
This is a an excellent opportunity for a person with experience from automotive operations, that wants to take the next step in their career and work in a international context with a diverse team, where you will play a vital part in changing mobility forever.
What you'll do
Ensure a controlled scaling of our operations in terms of number of services performed and increasing the touchpoints used to perform these services
Ensure business compliance in terms of vehicle registrations, delivery documentation, etc.
Establishing business operations in potential upcoming markets.
Establish a good working relationship with our supplier’s team in your market.
Identify/approve new locations to operate.
Handle deviations in operations. Both in terms of immediate correction, as well as development of Standard Operating Procedures to avoid repeating the same issue.
Quantitative control of your market – Volumes, costs and KPIs.
What you should have
Several years of experience as a leader from a national/regional organization within an automotive market company or equivalent
A great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment
You have an entrepreneurial approach and dare to take decisions.
You have experience managing logistical operations (preferably outbound), and ideally with hands-on experience as a base.
Ideally you have a documented experience of setting up part of a logistical operation.
You have experience from managing and maintaining a customer/supplier relationship with all the KPIs, SLA adherence and development discussions involved in such a relationship.
You can communicate your strategies, findings and results concisely in order to get the support you need, but also to share knowledge across 7 markets.
Working for Lynk & Co
Want to learn more about working for Lynk & Co and what we offer? Read more via this link: Why Lynk & Co - Lynk & Co (lynkco.com)
Our recruitment process
We work with a competence based framework. You apply by submitting your LinkedIn-profile or CV
written in English and answering a few questions.
Our selection will primarily look at acquired competencies and skills.
To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use psychometric assessments from Alva Labs to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.
We look forward to receiving your application as soon as possible, but latest September 21.
If you want to learn more about the position, please reach out to Marija Bozic, firstname.lastname@example.org . If you have any questions about the recruitment process, please reach out to Magnus Blixt, +46 72 184 38 91.
To learn more about us, check out our website and follow us on LinkedIn and Facebook.