Night Receptionist - Soho House Amsterdam
Located in the heart of Amsterdam, Soho House Amsterdam is a private members club with 79 bedrooms, a rooftop pool, a gym, a cinema and events spaces. On the ground floor is our Health Club and our Italian restaurant.
Who we are…
Soho House & Co is a collection of private members' clubs, restaurants and hotels, spread across Europe, the UK and America. With lots of exciting expansion plans to open new houses and restaurants, it’s an amazing time to be joining us. For those who wish to both further their career and have fun, we offer fantastic, rewarding global prospects.
Opportunities for all….
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business
We are looking for a fun, passionate and energetic Night Receptionist to join our overnight team! In this position you will be ensuring an exceptional guest service experience for our members and guests
Welcoming and rooming our guests
Check-In and Check-Out of guests and members
Receiving and handling reservations
Coordinating and organizing guest requests
Handling our telephone switchboard for both internal and external calls
Must be able to work overnight shift, including weekends
Previous experience of working with high profile/VIP guests
Previous experience with Opera/Salesforce is beneficial
Excellent attention to detail and administration skills
Problem solving skills and previous experience of managing complaints efficiently
High level of communication in English both spoken and written is required. Dutch communication skills is a bonus.
Only those Night Receptionist who are eligible to work in The Netherlands or have a valid Dutch work permit/visa will be considered for the Night Receptionist position
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Soho House Friends Membership and access to members’ digital content
Career growth and personal development opportunities, with an opportunity to travel abroad with us
Cookhouse and House Tonic training programmes to further develop our love and understanding of food and drinks
Our team events, from fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Subsidised gym memberships and health insurance
Partnerships with different suppliers in the city of Amsterdam
Discounts at Soho House globally, as well as Soho Home and Cowshed