Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amsterdam
    • Date Posted
      November 26,2021
    • Entrusting Package
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK

    Night Receptionist

    Are you a person who likes to put others at ease? Do you take hospitality to a higher level with your talents? And are you a real initiator and a night owl? Then this job might be perfect for you!


    Hotel Mosaic is a dynamic 3 star hotel located in the heart of Amsterdam. People come from far and wide to experience Amsterdam. Hotel Mosaic welcomes both families and friends. At Hotel Mosaic you will experience the real Amsterdam spirit.

    We ensure that guests have an unforgettable experience from start to finish. We do this by forming a team of colleagues where the guest is central. A diverse team with fun, enthusiastic, responsible colleagues who want to be the best in service connects us. Character is more important than knowledge is the motto of our team. After all, knowledge is something we can give you. At Key Hospitality you will receive broad training because we share a great deal of knowledge with each other.

    As a receptionist you are very important to our hotel, we dare to say the most important thing! Because you are the pivot in our organization. With us you are therefore much more than a standard receptionist, because the most important part of your task is to constantly seek contact with our guests. How do they feel? Are they satisfied? Are they having a good time? You read between the lines and you proactively seize opportunities in collaboration with other departments. You are in direct contact with all departments and you coordinate the total guest experience.


    Your most important tasks in our hotel are mainly:

    • Advising guests with love about the possibilities inside and outside our hotel
    • Exceeding expectations of our guest
    • Dealing with the suggestions and complaints of our guests with charm
    • Proactively contributing to the further development of our service
    • Administration of reservations
    • But above all: you listen carefully to the expectations of your guests and exceed them time and time again!

    Who are we looking for?

    Key Hospitality is looking for talents who are very eager to learn and have a good character. You are a personality who dares to deal with feedback in a pleasant way and sees opportunities in it. Your way of communicating is honest, warm and inspiring. You persevere where others give up, because you know that exceeding expectations does not come naturally. As a person you are super enthusiastic and driven, energetic, flexible, self-critical, eager to learn, commercially thinking and capable of upselling, representative and communicative, you take initiative, you are very stress resistant, a real go-getter.

    We are looking for receptionists with experience in customer service or tourism. You are also in possession of references and of course you have an excellent command of the English language. Do you speak multiple languages? That is certainly an advantage! Finally, you will not find it a problem to work on holidays and weekends. You also live in or just outside of Amsterdam with good accessibility.

    What do we offer you:


    • 4 night shifts a week (from 23:00 till 8:00).
    • full training by our experienced staff
    • A good and challenging work environment so that you enjoy going to work every day
    • An enthusiastic and warm team to work with
    • Many career opportunities because we see the opportunities in your strengths.
    • Recognition for good performance by means of appreciation, career opportunities, personal targets and an appropriate salary on hour basis.
    • Collective health insurance discount
    • Pension

    Do you recognize yourself in the description? Apply now!

     
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