Fortescue Future Industries is in the process of developing a global portfolio of renewable energy and green hydrogen mega-projects. Our large scale, low-cost hydropower, geothermal, solar and wind assets will revolutionise the energy industry and support establishment of green energy and green product industries around the world.
Moving to the next stage of the development of this portfolio, FFI is now looking to engage some UK / Europe based experienced study and project professionals to undertake some of these worldwide opportunities. Representatives of FFI will be travelling to the UK / Europe in Quarter 1 2022 to undertake interviews with candidates. These positions will be based in either a UK north west major metropolitan city or the Netherlands.
Netherlands HUB: Office Manager
In this role, you will be responsible for building and managing a team of professionals who operate the office facilities to ensure all customers are attended to with the highest service.
You will be responsible for overseeing the daily operations to ensure the facility runs efficiently, safely and provides a service that is customer focus to our people. You will influence your team to provide exceptional verbal and written communication skills to all customers and create an environment that portrays the organisations values.
You will be responsible for streamlining administrative procedures including people forecasting for desk management, maintaining an operational budget including capital works and managing relationships with key stakeholders including our Lessor and Building Management Team. You will be a leader who can empower staff at all levels to take charge and drive customer outcomes across Fortescue Future Industries.
You will be a people person who can build and maintain strong teams with a ‘Can Do, Will Do’ attitude ensuring our employees feel valued, recognised and engaged. You will have prior experience in a complex and dynamic operational environment with competing priorities.
Key accountabilities will include:
Manage, lead and influence the team who operate the office facilities to ensure they provide a strong customer service to our people
Manage the office guidelines to ensure our facilities are maintained to a professional standard
Implement administrative procedures including service level agreements to assist with efficiency and customer service
Develop and coach office employees to provide further growth opportunities
Suggest and implement innovative ideas to improve the level of service
Build and maintain strong relationships with key stakeholders
Implement a forecasting tool to assist with desk management and provide detailed reports on occupancy
Manage the department operation budget and suggest capital expenditure to improve service levels and costs.
Maximise performance and culture across the team to provide a thriving environment.
Qualifications and skills required:
Background in similar role as a leader with office management experience
Demonstrated experience in delivering high level of service to multi facet customers
Demonstrated interpersonal skills, including both written and verbal communication skills.
Having the demonstrated ability, to liaise and interact with individuals and groups of varying levels of authority.
High levels of organization skills and an ability to meet deadlines whilst managing multiple functions simultaneously.
Proven office management, administrative or assistant experience
Knowledge of office management responsibilities, systems and procedures
Excellent time management skills and ability to multi-task and prioritise work
Proficient in MS Office suite of products
Candidates must be able to bring a flexible mindset, challenge traditional thinking, and be prepared to work outside of their comfort zone.
Fortescue Future Industries is the 100 per cent renewable green energy and industry company of Fortescue Metals Group Limited
Our values drive our culture and performance through a strong focus on safety, family and determination. We celebrate and respect people’s differences and commit to providing an inclusive work environment. This is an exciting time to join Fortescue.
We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Fortescue reserves the right to close applications early should a suitable pool of candidates be identified