At adidas our love of sport drives who we are and what we do. But just as a ball is more than leather and thread, and a shoe more than padding and plastic, we are bigger than our products. We don’t just work to create faster shoes and lighter fabrics: We strive to help athletes everywhere perform their best. We believe that it’s hard work inventing the future of sport, and that’s why we love it; that’s when you push your limits, you make it possible for others to push theirs.
Ecommerce has seen tremendous growth over the last years and is fully on track to continue achieving its targets. A key lever to enable the future growth plans are excellent operational processes. And that is where you come in. You will be the key driver in investigating vulnerabilities within our ecommerce services and define the necessary controls to mitigate risks. Your aim is to create a best-in-class risk mitigation landscape. You get energy from identifying and mitigating opportunist patterns in an early stage, because you know it has a net-positive impact on revenue.
Input into and drive the European ecommerce risk management strategy
Assess the existing ecommerce system and process landscape to identify current and emerging vulnerabilities and fraud trends, analyze impact, and prioritize improvements
Ownership of management reporting on ecommerce loss and profitability metrics
Represent market demand for risk management with Global Product Ownership, IT Solutions and Analytics. Drive prioritization and implementation to achieve maximum business impact
Define optimization and rollout requirements / success criteria for new consumer-focused self-service processes to ensure best fit for business need and fraud protection
Establish innovative market trends and latest technological developments
Responsible for budget management of all external anti-fraud service providers
Be the ecommerce center of excellence in Europe for risk management and fraud prevention
Global Digital Brand Commerce (Product Ownership)
Global Payment and Risk Management
Digital and Payment Analytics
Legal and Finance
Ecommerce IT and Project Management
Knowledge, Skills and Abilities:
Deep understanding of anti-fraud platforms and interfaces
Deep understanding of ecommerce finance
Strong project management skillset
Extensive analytical skills
Proven negotiation skills
Highly developed interpersonal and communication skills
Ability to construct business reports based on complex risk mitigation topics
Fluent in English, spoken and written
Requisite Education and Experience / Minimum Qualifications:
University degree in statistics, mathematics, finance, business administration, economics, information technology or similar discipline
5 years of experience in an online consumer-facing high-transaction environment
At least 2 years of experience in ecommerce Payment or Risk Management
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE‘S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE – THE 3CS: CONFIDENCE, COLLABORATION AND CREATIVITY.
CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning – it helps us improve.
COLLABORATION. Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.
Being the best sports company in the world takes CREATIVITY. No great athlete succeeds by copying their predecessors’ training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.