Every day at FedEx, over 450,000 team members, over 180,000 vehicles, and over 650 aircraft serve millions of people in 220+ countries and territories around the globe. Our work is more than the delivery of packages; we connect both our customers and our team members to solutions and possibilities. Join us in this effort and discover how we equip and empower our people to deliver exceptional experiences and outstanding service.
As a FedEx Manager of Learning Analytics and Transformation you will provide the necessary business support to maximise the efficiency of the FedEx Learning Design & Delivery department. You will lead a highly skilled group of business professionals specializing in data analytics, project management/coordination and business transformation to ensure sound decision making, fact-sharing, governance and project support is arranged and executed to enable achievement of our company and department objectives.
Leading, directing, coaching, and developing learning professionals with various skills and backgrounds.
Ensure team awareness of current goals and targets, while fostering a creative and productive team environment.
Ensure all activities are in line with Company policy and regulatory requirements.
Identify and execute central administrative processes which gain department efficiencies.
Department representation for company-level projects and transformation efforts.
Deliver continuous optimisation and improvement of (work) processes.
Arrange completion of accurate and timely reporting.
The ideal candidate will have:
Experience in a leadership role, with the ability to creatively solve business challenges.
Excellent analytical skills, and the ability to plan and organise meticulously. Use of data science basics, data analysis and systems understanding to lead a highly technical and capable team.
Good communication and social skills and ability to present to a wide audience confidently.
Excellent interpersonal skills, with specific knowledge base of project management methodology.
Experience with leading / delivering projects, and distinct ability to identify process opportunities within a system for optimization and efficiency.
Excellent judgement and decision-making skills.
What we offer:
FedEx offers employees a competitive benefits and reward package including a wide array of formal training and on the job learning opportunities.
FedEx is one of the most admired companies and trusted brands year after year
In joining FedEx, every team member commits to our Purple Promise — to make every FedEx experience outstanding—for the customer and for our fellow team members.
Being a part of FedEx means you are a part of a global network of solutions that only continues to strengthen its capability to deliver what our customers need anytime, anywhere.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.