Do you want to play a key role in making and keeping digital solutions and services available to users all over the globe? Do you want to be involved with the improvement and optimization of these solutions and services and contribute to a more sustainable way of working in agribusiness? Then Nutreco has a very interesting project for you!
What are you going to do? The project we have is within the Service Centre (SC) of GSS (Global Solutions and Services) in Amersfoort, where GSS develops and provides digital solutions and services (branded NutriOpt) to our internal and external customers globally. The SC is an international team, which is divided into three regions (Canada, Thailand and The Netherlands). The SC is the single point of entry for all NutriOpt services. Our goal is to provide excellent service to our customers, solve issues as quick as possible or involve the right person(s) to help. The SC helps to develop and improve the solutions and services it supports. In this process, we take ownership and are the spindle in the web in a dynamic and fast-growing organization.
What are your project accountabilities?
Make and keep our Solutions and Services available to new and existing users
Communicate to stakeholders clearly, effectively and professionally
Execute basic training for users
Diagnose bugs/issues and provide work around
Identify improvements related to the functionality and user-experience
Request development of improvements and/or new tools
What we offer As Nutreco our mission is ‘feeding the future’. In a world with limited natural resources, our ambition is to meet the rising food needs of a growing world population in a sustainable manner. Working for Nutreco means a fantastic position in an international working environment with lots of development opportunities.
We can offer you:
Challenging work on complex and diverse topics;
The opportunity to grow professionally, work flexible hours and lot of room to grow both personally and professionally;
An informal multi-cultural working environment with great colleagues;
No-nonsense, pragmatic, flat organization, with direct lines;
Part of SHV with more than 60.000 employees.
What else is in it for you?
We will offer you a fulltime position, 40 hours per week;
The duration of the project is at least 6 months;
Responsibility for your own projects within the company.
What we ask You will have a vast learning curve, because you are in contact with multiple stakeholders daily. You like to work in a small and highly qualified team. A team that thrives in a changing, complex and international environment. Besides that, you like to simply get work done, you are not afraid to take ownership and manage all relationships to make an excellent performance together. You are strong analytical, able to listen well and effectively communicate (in written and spoken English). As a person you like to help people solving their problems!
What you bring
HBO work and think level;
- 1- 3 years’ work experience in a similar service environment with a ticket system;
Experience with ITIL v3 Foundations is a plus;
Experience with creating work instructions is a plus;
Ability to work independently & remotely in a dynamic, fast-paced environment;
Strong problem solving, planning and organizational skills;
Continuous improvement mindset
Excellent English communication skills (oral and written);
Analytical skills with attention to detail;
Flexible and pro-active attitude
Extra information / Apply direct Are you the perfect candidate we are looking for? We would like to hear from you! You can express your interest in this project by clicking the button “apply online’’ and we will contact you as soon as possible. For more information regarding this vacancy you can contact Jeffrey Duyzer (Corporate Recruiter) on +316 39272811. In case you do apply, we like to thank you for sharing your ambition with us!