Job Type
Category
Languages
Experience Required
Degree Required
-
Amsterdam
Province
-
December 22,2021
Date Posted
IT Service Manager
- Work closely with key market stakeholders on operational prioritization aimed at delivery hub success.
- Ensure an open communications and transparency on progress of delivery hub related operational topics.
- Assists in the investigation and resolution of issues related to applications.
- Drive cross-functional investigations across various Digital teams.
- Following agreed procedures, identifies, registers and categorizes incidents.
- Investigates problems in systems, processes and services.
- Assists with the implementation of agreed remedies and preventative measures.
- Continuous work on establishing the right tooling and monitoring across various Digital streams.
- Setup of alerting mechanisms to alarm Operations team in case of an outlier.
- Build reporting capabilities to ensure necessary level of insights is available from Market and Operations backlog perspectives.
- Be involved in Release/Change process, include Operational and Market event planning.
- Work closely with the respective market stakeholder during weekly release to ensure stability of the platform and services.
- Four-year college or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education and experience
- Proficient spoken and written command of English
- 4-year experience in IT
- 1 year of experience in relevant area
- Ecommerce and digital experience is a plus
- Prior experience with Salesforce Commerce Cloud, Akamai, HTML java script and web architecture is a plus
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE‘S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE – THE 3CS: CONFIDENCE, COLLABORATION AND CREATIVITY.
CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning – it helps us improve.
COLLABORATION. Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.
Being the best sports company in the world takes CREATIVITY. No great athlete succeeds by copying their predecessors’ training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.
