Atradius provides trade credit insurance, surety and collections services worldwide through a strategic presence in 50 countries. Atradius has access to credit information on 200 million companies worldwide. Its credit insurance, bonding and collections products help protect companies throughout the world from payment risks associated with selling products and services on trade credit. Atradius forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.
The IT Service Desk Student will provide first and second line technical support to internal staff. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of staff problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role.
Accepting incoming calls on technical issues and problem cases
Processing requests in the role of 1st and 2nd line support
Stock and asset management
Ticket management and documentation
General operational support of the department in day-to-day business and in projects
Student (m / f) in the field of (business) computer science or comparable
Some practical experience in the IT Support / Help Desk
Basic technology knowledge and ideally a strong IT affinity and service orientation
Independent, proactive way of working
Good communication skills and no fear of direct customer contact
Very good knowledge of Dutch and English in spoken and written
Flexible working hours
An exciting task in a dedicated and creative team
I am Atradius! - Do you want to know who we are?
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Atradius is a global provider of credit insurance, bond and surety, collections and information services, with a strategic presence in over 50 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. Atradius is a member of Grupo Catalana Occidente (GCO.MC), one of the largest insurers in Spain and one of the largest credit insurers in the world.