Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!
The International Business Director plays a critical role within the system as the overall relationship owner across their assigned region, markets or Master Franchisees. Accountable for strategically maximizing grow and protecting the brand reducing risk: propelling the growth of Tier 1 markets, unlocking the growth in Tier 2 markets and protecting growth in Tier 3 markets, while identifying opportunities for targeted (SWAT) support when needed. The International Business Director leads a team of International Business Consultants (IBC) as well as cross-functional workstreams, fostering collaboration and ensuring proper coordination of efforts with all Centers of Excellence within Domino’s.
RESPONSIBILITIES AND DUTIES:
Maximize growth, minimize risk:
Responsible of leading successful achievement of brand revenue, retail sales, same store sales and store growth plan for assigned region or markets.
Responsible for proactive consulting with focus on risk mitigation approach, having a “road to profitability” plan across the portfolio: maintaining/maximizing returns in profitable markets/Master Franchisees, achieving returns in low or negative profitability markets/Master Franchisees, putting a SWAT team in place for risk markets.
Proactively assess market risk beyond financial health, ensuring all assigned markets/master franchisees are in good legal, food safety and infosec standing. Put plans in place to address risk, when identified it.
Leverage DPI Engagement Model as over-arching framework to gear DPI prioritization and support deployment by market segmentation.
Partner with RVP in conducting business reviews and leading the strategic planning process with key accounts in the region.
Effectively communicate and achieve alignment between brand and franchisee goals, which will lead to setting market priorities, framing the overall business plans at market level.
Lead cross-functional-collaborative workstreams in partnership with COE teams to achieve business’ plans/priorities.
Lead IBPW (International Business Planning Week) ensuring regional team preparedness, calibration with markets/master franchisees, and cross-functional alignment.
Serves as a communication liaison between the assigned markets/mast franchisees, regional office. COEs and overall WRC.
Effectively communicate with COE teams to drive proper collaboration and partnership
Ensure BCs serve as primary franchise liaison, with collaboration from COE leads in all Markets/Master Franchisee’s touch points
Ensure BCs understand and influence master franchisee understanding of marketing plans and strategic initiatives through effective partnership with COE teams and franchisees.
Partner with COE leads to lead master franchisees to the right conclusions and ensure BCs do the same
Business Execution & Standards to protect and grow the brand:
MFA compliance: Responsible for understanding, interpreting, upholding and enforcing standards, policies and MFA contracts.
Manage new Master Franchisees applications engaging the relevant stakeholders through the selection process and partnering with the RVP to provide a business assessment for EVP of Int’ consideration.
Responsible for overseeing the cross-functional assessment to master franchisees variances request, and to provide a final recommendation to the RVP.
Responsible for a proactive approach on past-dues to advice in case of any risk, and to ensure 100% collection on quarterly basis.
Encourage IBCs to assist Franchisees in analyzing their business opportunities and areas for improvement, with a data drive approach
Ensure IBCs communicate and implement changes on standards, policies and contracts with Franchisees.
Champion new DPI initiatives, ensuring IBC engagement in market/Master Franchisee level implementation.
Leads, coach and develop effective teams:
Embrace and foster our company values, encouraging team members to behave honoring those.
Lead, coach and motivate the regional team, creating an inclusive environment where all team members can bring their whole self to work.
Assess training opportunities among the team according to the functional and leadership competencies matrix.
Recruit and develop a strong team capable of meeting business objectives, ensuring cultural fit.
Foster a collaborative culture and a strong partnership with COE counterparts
Creates action plan and provide constructive feedback to develop Team Members.
Conduct semi-annual APA with direct reports and ensure down-line APA’s are being conduct to Standard.
Provide appropriate levels of Team Member recognition and motivation.
Responsible for selection and employment decisions related to direct reports.
Ensure execution of the succession planning process.
Bachelor’s Degree with other business experience or 10+ years QSR / retail experience
Experienced in strategic business planning
Possesses a strong and broad general management skillset, with strong financial acumen and analytical skills
Experience in working independently and results oriented
Demonstrated ability to develop and maintain influential and collaborative relationships
Has a proven track record of leading high performing teams and markets of varied sizes and business complexity.
Demonstrated leadership and problem-solving skills
Ability to gain consensus among various groups (selling and persuasion skills)
Communicates effectively: C-suite outstanding communication skills
Strong academic credentials, preferably a master’s degree &/or MBA and a second language
Thorough understanding of Domino’s Pizza standards, policies & procedures (preferred but not mandatory)
Multilingual/Multicultural skills preferred
Ability to travel 50% of the time
All your information will be kept confidential according to EEO guidelines.