Job Purpose

Cover all types of activity to support the business generation together with External Sales.

Responsibilites and Tasks

All customer related administrative business creation activities:

• Keep customer cross reference files up-to-date in line with agreed contracts and quotations on a global base by providing the sales prices to customer service
• Sample order processing and follow-up together with external sales
• Master file maintenance in cooperation with customer service: facilitate the day-to-day running of the customer’s account
• Maintain accurate customer information, in order to have a clear record of customers’ specific requirements
• Quotation process in cooperation together with external sales:
  • prepare calculations
  • annual negotiations
  • quotations
  • maintain the (global) price files and follow-up activities
• Register and maintain special global price groups
• Join customer visits with external sales when needed
• Continuously control the sales margin and take counter measures together with external sales when necessary
• Track sales figures of our customers together with sales and business planning
• Support of contract management in cooperation with customer service and other operational departments
• Maintain excellent working relations with your customer contacts
• Internal relationship: facilitate the smooth communication and positive cooperation between Internal Sales and other Murata departments
• Follow-up together with external sales the in-time payment of our customers and solve issues
• Support internal and external projects

Required Knowledge/Experience

• Secondary school level or comparable commercial education in connection with the appropriate professional experience (3 years)
• Good experiences with ERP systems
• Good commercial and negotiation skills
• Good English and local language skills in speaking and writing
• Good skills in standard software (MS Office) and Murata specific software
• Basic product knowledge
• Basic knowledge in quality management
• Good communication skills
• Ready for business trips