Job Purpose

Cover all types of activity to support the business generation together with External Sales.

Responsibilites and Tasks

All customer related administrative business creation activities:

• Keep Customer files up-to-date in line with agreed contracts and quotations on a global base by providing the sales prices to Customer Service
• Master file maintenance in cooperation with Customer Service: facilitate the day-to-day running of the customer’s account
• Maintain accurate customer information, in order to have a clear record of customers’ specific requirements
• Quotation process prepare calculations, annual negotiations, quotations; maintain the (global) price files and follow-up activities
• Join customer visits with External Sales when needed
• Continuously control the sales margin and take counter measures together with External Sales when necessary
• Track Sales figures of our customers together with Sales and Business Planning
• Support of contract management in cooperation with Customer Service and other operational departments
• Maintain excellent working relations with your customer contacts
• Facilitate the smooth communication and positive cooperation between Internal Sales and other Murata departments
• Support internal and external projects

Required Knowledge/Experience

• Bachelor or master degree in Business Management or similar
• Experiences with ERP systems
• Good commercial skills
• Good English and local language skills in speaking and writing
• Experience in standard software (MS Office, Lotus Notes) and Murata specific software
• Basic product knowledge and knowledge in quality management
• Good communication skills (active listening, conflict management)
• Ready for business trips
• Basic negotiation skills