Job Properties
  • Job Type
    Full-time Position
  • Category
    Education & Instruction
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      December 15,2021
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Instructional Designer

    The Role

    Tesla is seeking a Instructional Designer to develop engaging learning experiences for the Tesla EMEA Sales & Delivery customer experience teams. The Instructional Designer will accomplish this by designing effective virtual, web-based and video e-Learning courses as well as instructor-led sessions in-region. This individual is able to quickly grasp EMEA priorities, craft a clear, concise, and targeted message, and partner with our local teams to deliver the required educational material to drive forward the Learning & Development agenda.

    This role will be on the forefront of creating varied multimedia content across a range of Sales & Delivery focused learning initiatives to support the development of customer-facing team members, will own training plans for our new markets, and will partner closely with regional L&D partners to ensure that key priorities are efficiently localized and communicated to the field. This will include video content, systems training, guides, e-learning, web development (Microsoft Sharepoint), and more. This role will work closely with the Learning & Development Manager, Learning & Development Partners, and various stakeholders to identify training needs and develop effective and customised content.

    This role will partner strategically with multiple teams to ensure a streamlined feedback loop between HQ and the field which enables continued improvements to performance. Tesla changes constantly, which means that we are looking for someone who can adapt and flex as needed to deliver great content to our audience, when they need it and in the right format. Ideally, we want someone who is a tech-minded, yet able to convey complex messages in simple forms. We are looking for a great communicator who is passionate about helping others.

    • Deeply understand and internalize EMEA-wide Sales & Delivery priorities and take ownership of ensuring the various learning and development partners are consistently apprised and prepared to provide the relevant training to support these priorities.
    • Create course outlines, objectives, and scripts that meet learning objectives in a learner-optimised fashion
    • Partner with Subject Matter Experts to identify course goals, target audience, and learning objectives
    • Host virtual and in-person instructor-led training sessions for learners on systems and skills.
    • Create on-brand video content & e-learning courseware and contribute to effective distribution to meet the business needs
    • Contribute to overall content design of digital assets and learning materials
    • Write task-based assessments that measure pre-agreed learning objectives
    • Identify content strategies and treatments that will provide the best training experience for the learner
    • Work collaboratively and effectively with others to promote innovative approaches and enhance productivity related to curriculum development
    • Assess current training, designs and feedback in order to build client satisfaction and training product quality
    • Work with global teams to gather content, translate courses, and build localised training for global roll out
    • Identify training needs versus process improvement needs, work with the teams needed to identify the right solution and correct as needed
    • Bachelor’s Degree or equivalent required
    • Proven working experience in instructional design and with instructional technology
    • Excellent knowledge of learning theories and instructional design models
    • Lesson and curriculum planning skills
    • Experience with web-authoring tools and multimedia
    • Advanced video editing skills (eg. Adobe Premier, Final Cut)
    • Project management, self-management and multi-tasking skills
    • Exceptional communication and interpersonal skills, especially with problem solving and relationship building
    • Ability to show thoughtfulness, attention to detail, and creativity
    • Ability to collaborate with various teams to produce learning solutions, learning guidance and system/process improvements in an enthusiastic and inspiring manner
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