At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.
* Who is Bioventus?*
We are the market leader in developing clinically proven and cost-effective solutions for pain treatment & joint preservation, restorative therapies and surgical solutions. Our products are recognized for their safety, innovation and effectiveness.
$425+ million in annual revenue 1100+ employees worldwide Helping 700,000+ people every year The Bioventus team always puts patients at the forefront, and their needs are the priority in the choices we make and actions we take.
Do you want to be part of team to make that difference? Does working for a medical company in a young driven international environment interest you? That’s what you can expect working as a Customer Service representative at Bioventus. Sound good to you? Read on!
* Inside Sales *Specialist
(Customer Service* and inside sales* people would be excellent in this position) Salary dependent on experience,* plus benefits and bonus scheme* M*edical sector* – Start ASAP* – *Full time, Hybrid/Office, Amsterdam Area.
As a professional inside Sales Specialist for the German market, you will be responsible for performing day-to-day Inside Sales tasks such as, outbound upsell, reimbursement management, order status and invoicing while building a strong relationship with the Sales Team to effectively support the needs of the business to service its customers. We are looking for people with a passion for sales and customer service. Our ambition is to be the global leader in Orthobiologics, we would like to attract winners to help us achieve that ambition. We would like to see people that are used and willing to work with targets and that are always looking to exceed the targets. We need people that will go the extra mile to help new clients and to support existing clients. The job exists of inbound and also outbound calling. The outbound calling will consist of:
Calling insurance companies to establish and to improve the relationship with them, as they are our payers.
Calling patients to help them with self pay options, so they can have treatment.
You must be able to ask consultative questions and to effectively handle objections.
We are continuously looking to improve the number of patients that receive treatment, there will be all kinds of projects where you can help the patients getting treatment and the business grow and at the same time.
We are looking for super proactive people with an optimistic view on life and business, a getting things done mentality.
As a bi-lingual German/English you will utilize your excellent relationship building, empathy and customer care skills to be successful in this role. * What do you bring? A feeling for new chances and the drive to take up new challenges*
You hold a college degree or equivalent;
Fluent German, Dutch and English essential;
1-3 years’ experience in an international customer service or coordinator outbound position;
You are an active learner, seeking and leveraging opportunities to gain new skills, knowledge, and experiences;
Strong critical thinking and analytical skills;
Proficient knowledge of MS Office Suite, especially Excel & PowerPoint;
Knowledge of SAP or similar system;
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
Our ideal new colleague possesses strong interpersonal, listening and persuasive communication skills to give the best advice to our (potential) customers. You naturally strive for the best performance and you have the willingness to learn. Full training on the Bioventus products will be given by comprehensive onboarding! What can you expect from us? Excellent working conditions and a very lively and supportive company culture
Working in an innovative, young, dynamic, active, international company where you would be part of the future creating new health care;
Direct interaction with patients – you get to see first-hand the effect our products have on lives of patients;
Life changing products and a young organization with good growth and development opportunities;
Sustainable and meaningful approach in everything we do;
Excellent salary and benefits;
Flexible work schedule.
Besides that, we have a great team of international professionals in place that love what they do and enjoy spending time with each other.
* Are you the top talent we are looking for?* Apply now! Hit the “Apply” button to send us your resume and cover letter. Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms ofdiversity, andtake pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.All_ individuals, regardless of personal characteristics, are encouraged to apply._ Bioventus requires proof that new hires be fully vaccinated against COVID-19, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents you from being vaccinated where allowable under the law. Documentation is required to be uploaded within the first week of employment.