Job Properties
  • Job Type
    Full-time Position
  • Category
    Sales & Retail
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      December 22,2021
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    In-house Sales Coordinator (Excavator Division) - German & English

    REF. NUMBER: 21-0366

    Our client is one of the most prestigious, fast-growing leaders in industrial construction machinery throughout Europe and Asia. With a growing international team in Almere, the company is now looking for an experienced In-House Sales Coordinator (Excavator Division) to join the company.

    Job Profile for In-House Sales Coordinator (Excavator Division)
    Responsibilities will include but not be limited to:

    • Maintain a positive, empathetic, and professional business service attitude and appropriate communication towards dealers and third parties at all times
    • Build and maintain sustainable customer-focused relationships and trust with dealers through open, transparent, and interactive communication
    • Respond promptly to inquiries and requests
    • Handle proactively customer complaints by providing appropriate solutions and alternatives and follow to ensure resolution
    • Escalate customer complaints to internal/external stakeholders and the In-House Sales Manager where necessary
    • Provide administrative sales support to the Business Managers (external sales) in order for them to improve their productivity whilst on the road thereby contributing to achieve sales targets
    • Complete all the necessary administrative tasks related to (but not limited) e.g. accurate registration of orders and specifications, shipping/delivery schedules, customer complaints, insurance claims, letter of credits and credit notes, etc.
    • Ensure all the necessary monthly sales invoices are completed, processed, and issued in time for the financial month’s end closing
    • Look out for issues and challenges and proactively discuss them, and propose improvement ideas
    • Maintain accurate dealer records
    • Communicate and coordinate with internal and external stakeholders on a daily basis, regarding orders, production schedules, shipping/delivery dates, invoicing, payments, release of machines, etc.
    • Support the finance department with collating and preparation of documentation necessary for issuing of credit notes/cash backs and Letters of Credit
    • Follow up, monitor, and check that advance-payment invoices are paid for, prior to release of machines
    • Travel regularly – visits to dealers for trainings and support, active promotion and representation of the brand at Exhibitions, Trade Fairs, Dealer Meets, Events, Open Houses and others

    Candidate Profile for In-House Sales Coordinator (Excavator Division)

    • Must be fluent in German and English, both written and spoken
    • 2-3 years of experience in a similar role
    • SAP experience is advantageous
    • Able to work in a multicultural environment and aware of intercultural communication
    • Excellent problem-solving and time management skills
    • Strong communication skills, friendly, flexible and well-organised
    • Able to multitask and perform well under pressure
    • Patient and customer-focused problem solver

    What Our Client Offers

    • Travel costs reimbursement
    • 25 vacation days per year based on full-time hours
    • A challenging position in a multicultural and international company
    • Pension plan
    • Performance-based bonus
    • An additional annual bonus
    • Training sections

    Reference and diploma checks are a standard part of the Blue Lynx recruitment procedure. Candidates are requested to provide these details in their application.

    Job Types: Full-time, Part-time

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