Are you enthusiastic, social and ambitious? Do you love to unburden guests and do you want to make the difference in their day? Would you like to work in a great and young team? Then this might be the perfect role for you!
General descriptionWe are looking for a full-time receptionist for a beautiful 4-star Boutique hotel with 50 rooms in Amsterdam South. The hotel exudes luxury, but with an amicable and homely atmosphere. As soon as you enter the neighborhood you will see all the splendor of Amsterdam South: a nice neighborhood to work in but also to stay at as a guest!
What are you going to do
The checking in and out of hotel guests;
Informing guests about the city, the hotel, possible activities, etc.;
You are responsible for incoming telephone calls and emails;
Answering questions and dealing with possible complaints from hotel guests;
Booking reservations in the system;
Serving drinks and beverages to hotel guests;
Supervising the safety of hotel guests, signaling irregularities and guiding hotel guests in emergency situations;
Taking care of the reception desk and the lobby.
This is you
are flexible, motivated and enthusiastic;
are sociable and friendly;
like to help guests and make their stay an unforgettable one;
take initiative and are solution-oriented;
We are looking for someone who:
is available 3-4 days per week (both weekdays and weekends);
lives in (or close to) Amsterdam;
has a high level of proficiency in English and Dutch;
has completed an MBO education or higher.
Reception experience and being in possession of BHV is an advantage.
This is what we offer you
Salary based on Horeca Collective Labor Agreement;
Opportunities for growth and development;
Access to training;
A fun, young and driven team in the most beautiful part of Amsterdam!