Job Properties
  • Job Type
    Full-time Position
  • Category
    Marketing, Communication & Advertising
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      December 16,2021
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Health Systems Content Operations Manager

    Job Title

    Health Systems Content Operations Manager

    Job Description

    Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

    But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

    The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

    In this role, you have the opportunity to make life better

    You will evaluate project intake for all Health Systems content. You will establish the necessary processes and tools to evaluate content requests and act as traffic manager, assigning approved requests to the proper teams.

    Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

    • Ensure Marketing Resource Management (Aprimo) adoption and success by becoming an internal subject matter expert on the tool
    • Create Health Systems asset production service level agreements (SLAs) and implement SLAs into asset production workflows using MRM
    • Work closely with MRM product manager(s) in onboarding new teams and people to the MRM tool and co-create formal on-demand trainings to ensure MRM adoption
    • Collect and understand content requirements for campaign, event and product content by enforcing use of standardized asset production briefing
    • Understand the DNA of Philips Health Systems so proper teams and resources are assigned to all content creation projects, check all production briefs for completeness, route asset production to the proper teams
    • Monitor Aprimo MRM adoption, gather feedback and work with IT on prioritized changes
    • Communicate on Health Systems Campaigns and Campaign Program content deliverables regularly
    • Assess existing processes and identify opportunities for improvements to promote collaboration and efficient implementation while continually adding feedback and insights to our processes

    You are a part of

    Dynamic and purposeful Health Systems Marketing team. You will report to the Head of Content Strategy.

    To succeed in this role, you’ll need a customer-first attitude and the following

    • Experience in Marketing Resource Management or content operations
    • Demonstrated success in managing content throughout its lifecycle, specifically the creation lifecycle
    • Strong organizational and time management skills
    • Experience in establishing a Marketing Resource Management tool for a large enterprise, bonus points for experience with Aprimo
    • Proactive, organized and finds humor in herding the cats
    • Rapidly adapt to changing requirements
    • Excellent communication skills and ability to succinctly present outcomes and results

    In return, we offer you

    A path towards your most rewarding career. Succeeding in this role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities.

    How we work at Philips
    Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
    Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

    Our hybrid working model is defined in 3 ways:
    We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
    We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
    We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

    Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.


    Open Positions from Philips
    Related positions