Job Properties
  • Job Type
    Full-time Position
  • Category
    Food & Beverage
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      December 06,2021
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Head of Delivery - Restaurant

    Head of Delivery - Restaurant

    Our story

    With over 98 million active users across 25 countries, here at Just Eat we're a global food tech company, connecting our customers from Amsterdam to Auckland with the food they love.

    All about the role

    Just Eat Takeaway (JET) is looking for a Head of Delivery for its Restaurant Product Department responsible for the agile development of its product teams, projects and programmes.

    JET is rapidly expanding its Product & Technology (P&T) offering across all markets; looking for leaders to grow existing capabilities and improve the efficiency of its software development lifecycle. This is an opportunity to oversee and drive the P&T strategy across the organisation.

    Key Accountability

    The Head of Delivery will be accountable for the global planning, delivery and day-to-day coordination for the Restaurant Department that underpins our vision & objectives. This includes the development and continued growth of the delivery team members, the software teams themselves and the overall product lifecycle processes.

    Key Responsibilities

    • Supporting a team of Delivery Managers and Agile Practitioners to run an efficient, flexible and continuous delivery pipeline that is aligned with the Product function and strategic direction.

    • Overseeing, supporting and promoting the personal and professional development of Delivery Managers and Agile Practitioners within the team.

    • Ensuring progress is transparent, predictable and sustainable, helping the Product function to provide the most value to stakeholders.

    • Working with finance to forecast, manage and budget the teams within the department.

    • Ensuring commitments to stakeholders are met and any changes to expectations are fully documented and communicated.

    • Championing best delivery practices across P&T, and acting as a true advocate of our cultural values.

    • Partnering with the department's Engineering and Product Leadership to manage and coordinate the day to day running of the department.

    Role Specific

    As Head of Delivery Restaurant you will be responsible for a full spectrum of practices across agile and project management methodologies, supporting critical processes, products and services which underpin our P&T functions.

    This will include, but is not limited to, the following areas:

    • Restaurant Product development for all JET markets excluding North America and Israel

    • The 20+ engineering teams in Restaurant product development working across areas such as:

      • On the night Restaurant Order Management software and hardware

      • Restaurant Configuration Tooling including Menu

      • Integrations with leading brands including McDonald's, KFC and Burger King

      • Onboarding Restaurant Partners

      • Restaurant Marketing and Promotions tooling


    Candidates for this role should be able to demonstrate that they:

    • Are value and outcome-driven, with a positive, “can-do” attitude.

    • Are pragmatic with the ability to see a problem, step in and then step out when appropriate.

    • Have a deep working knowledge of Agile and how it can be implemented in a variety of models and organisations.

    • Are passionate about ‘being better' with an ability to create an appetite for continuous improvement across the organisation.

    • Are a strategic thinker with the ability to thrive in ambiguity.

    • Are an excellent stakeholder-manager and a senior-level influencer with great communication and presentation skills.

    • Are highly collaborative with fantastic facilitation skills at team, department and division level.

    • Are enthusiastic with a sense of pride in the work delivered and the quality of how it was delivered.

    • Are an open and honest individual who both welcomes and provides feedback in a way that is constructive and thoughtful

    • Are able to implement lean and systems thinking across an organisation and translate principles into practices that work for everyone.

    • Able to work closely with engineering, analytics, data sciences and product teams in fast-paced, technology-based businesses.

    • Able to influence senior stakeholders, including at board level.

    • Able to mentor & coach both direct reports and other colleagues in great agile and delivery practices.

    • Can make significant improvements to an organisation's ways of working to build noticeable improvements in its success metrics.


    • 5+ years experience of agile software development

    • 3+ years' experience leading delivery and agile product teams

    • Proven track record of professional development of team members and managers

    • Recognised as an expert in the field of agile delivery

    • Successful stakeholder management to senior levels

    • Proven track record of delivering of successful products and projects

    • Proven track record of building high performing delivery team

    • Proven track record of successful collaboration across functions and disciplines

    • Ability to work well across different functions, geographies and multinational backgrounds

    Here is our offer

    Here at Just Eat, we offer our colleagues the chance to develop and grow alongside top talent in one of the world's leading food delivery companies. By providing a creative, dynamic and innovative environment, we empower our people and give them the ingredients for success.

    Ready to join us as a Head of Delivery - Restaurant? Click Apply Now and send us your CV and a motivational letter!

    Diversity, Inclusion & Belonging.

    No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

    More about us

    Want to know more about our company vision, culture or career growth opportunities? Have a look on our careers site.

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