Job Properties
  • Job Type
    Full-time Position
  • Category
    Grooming & Personal Services
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      September 09,2022
    • IMG_6430
    • VISA
    • Premium Package

    Head of Commercial Excellence

    This is a pan EMEA strategic role and leadership role responsible for the development and end execution of the EMEA Commercial Policy. Commercial policy is a legal framework that enables Dyson to deliver world class shopper and owner experiences through every channel. The Commercial Policy is aligned to our long-term commercial gaols and encompasses the following pillars: selective distribution (SD), retail terms and promo management, supporting markets to enhance profitability and the customer experience, pricing policies and the implementation of new digital tools.

    The role requires acute commercial acumen and vision, the ability to network and strategize with senior stake holders to turn ideas into measurable plans. Engaging large sales teams and senior retail partners is a must. This role requires an understanding of retailer, ecommerce, and product activation strategy, it shapes the future as well as holds people to account on current delivery.

    The role requires strong working partnerships to be developed with the EMEA Exec team including the regional president, FD and Country Managers as well as well as sales, marketing and ecommerce teams across the region.

    You will lead a team of seven people who are based across the region. The role requires strategic, analytical, and abstract thinking skills as well as convincing communication skills to get a diverse group of stakeholders on board and into the set direction.

    About the role

    This role will report into the EMEA Regional Transformation and Development Director and is part of Dyson’s change management organisation.


    • Take ownership of consistent execution of Dyson’s requirements for its authorised distribution network in the EMEA region and thereby, facilitate a best-in-class customer experience

    • Co-create together with the business new strategies to ensure Dyson’s retailer landscape is meeting and exceeding the expectation of our owners

    • Be the key point of contact for the EMEA leadership team for all strategic topics regarding Commercial Policy

    • Maintain and improve Dyson’s selective distribution network. Ensure a strong monitoring and enforcement system for positioning Dyson as a premium brand

    • Work with EMEA commercial functions on range planning to ensure it is compliant with Dyson’s policies

    • Be a trusted business partner and co-create together with the business the EMEA terms framework. Safeguard Dyson’s consistent application of its EMEA terms framework

    • Constructively challenge retail agreements and trade investment plans to ensure terms in your market cluster are negotiated within commercial guidance

    • Create and deliver trainings on selective distribution, terms guidelines and other topics in EMEA for key stakeholders; train your team to facilitate a ‘train the trainers’ approach

    • Act as role models for compliance and Dyson behaviours

    About you

    • Master’s degree, ideally in business administration, finance or law

    • Excellent leadership skills project management skills

    • Strong commercial acumen and understanding of what drives profit growth

    • Ability to partner withs senior stake holders

    • Relevant business experience in distribution management, pricing, commercial and/or finance role preferably in consumer goods industry

    • Able to operate in dynamic environment with high interaction levels and wide array of stakeholders (cross-functional, cross-layer)

    • Strong communication skills in international matrix setting, fluent in English

    • Ability to adapt plans to changing environments

    • Excellent collaboration skills

    • Decisive and excellent influencer

    • Persuasive, analytical, hands on mentality

    • Skills to engage with different levels of audiences

    • Microsoft Office knowledge

    • Willingness to travel from time to time to other EMEA markets

    • Ability to adapt plans to changing environments

    • Excellent project management skills


    • Competitive salary

    • Flexible working hours

    • Possibility to work from home and remotely

    • Company Pension scheme

    • 29 days annual holiday plan

    • Company Fitness plan

    • EAP (Employee Assistant Programme)

    • Life Assurance Plan

    • Transportation allowance (0,19€/km regardless of the means of transport)

    • Health Insurance – Medical Contribution

    • Eye Examination & Computer Glasses Reimbursement

    • Company bonus scheme

    • Relaxed dress code

    • Work for an engaging and highly motivated international team

    • Market visits in EMEA hot spots (e.g. Paris, Vienna and Istanbul)


    Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

    Interview guidance

    We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.

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