Job Properties
  • Job Type
    Full-time Position
  • Category
    Tourism, Recreation & Event Management
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Amsterdam
    • Date Posted
      September 09,2022
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    GUCCI Store Operations Manager

    Summary
    We are looking not only for dreamers, but for Dream-makers!

    At Gucci you will be able to transform your dreams into something real,
    adding your contribution to the fashion world.

    Lead operational excellence within the store, ensuring all operational procedures are commercially managed to ensure the highest standard and most efficient delivery of the customer experience.
    Job Description
    Key Responsibilities :
    Leadership
    • Support the Store Manager/Store Director with all policies and procedures to streamline and safeguard the store Act as Store Manager when appropriate to ensure the efficient running of the store, both front and back of house
    • Manage the sales floor efficiency through operational support roles i.e. Cashiers, Wrappers and Runners to ensure they are effectively supporting the sales floor and enhancing customer experience and sales
    • Ensure the store has substantial operational support and staff schedules are optimized to match customer traffic flows and operational demands
    • Manage the Stockroom and all related policies and processes i.e. deliveries (potentially overnight), dispatches, inventory etc.
    Drive for Results
    • Assist the Store Director/Store Manager in overseeing the Asset and Profit Protection influencing service delivery and minimizing loss
    • Ensure all Health and Safety legislation and processes are adhered to
    • Ensure the store building and all internal areas are maintained to the highest standard both front and back of house, including responsibility for store Housekeeping
    • Drive the digital strategy and ensure employees are engaged with new digital initiatives. Embrace new technology and be flexible and reactive to leverage technology initiatives in all areas of the store
    • Recruit, on-board and develop all store operational support. Lead the store Operations team, fostering a coaching environment
    BRAND PROTECTION
    • Cascade company communications to all members of the store team and lead by example when embracing brand messages
    • Be the ultimate Brand Ambassador, seen by others as a beacon of the brand and bring to life Gucci’s core values
    SKILLS REQUIRED
    • Relevant experience in same or similar role, of not less than 3 years
    • Fluent English written and spoken
    • Knowledge of Stock management and stock control operative system
    • People management experience - management, leadership and coaching
    • Project management experience
    • Multitasking and the ability to prioritise
    • Hands on approach and attention to detail
    • Start-up approach
    Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.
    Job Type
    Regular
    Start Date
    2022-09-12
    Schedule
    Full time
    Organization
    Gucci Netherlands B.V.
     
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