Position Title: Global Mobility Coordinator
Job Title: Global Mobility Coordinator
Job Family: Global Mobility
Team and department: Global Mobility – Global Rewards
Location: Amsterdam
Current Job Grade: 7

Key responsibilities:

• Accurately maintain data in Global Mobility & HEINEKEN systems, including confidential personal data, policy exceptions etc. (including start, during and end of assignment)
• Draft cost projections, documentation and prepare assignment calculations and letters.
• Prepare the monthly Global Mobility net payments (payroll) process
• Manage notifications of new assignments to internal stakeholders
• Coordinate the delivery of services to assignees eg immigration, tax, relocation, culture training etc. from external vendors
• Answer questions from assignees and stakeholders
• Maintain a proactive role in the assignment process, anticipate issues and respond appropriately.
• Track status of assignees, communicate updates and align with Advisor
• Stay informed about topics in the region, gain knowledge on immigration, social security, etcetera
• Other special project work as assigned from time to time.

Budget responsibilities / quantitative dimensions: No
Number of direct reports: None

During their assignment the international is supported by the Global Mobility department on all subjects relating to their assignment.

Key contacts and contact purpose:

Internal:

• International assignees and their families.
• Global and Regional HR colleagues, OpCo HR and Finance colleagues and People Operations team
• Functional Business Partners and OpCo Line Management

External:

Vendors, including our global partners for removals, tax, medical, Cultural Support Provider, Partner Support and relocation.

Measures of success

• Accuracy and efficiency.
• Collaboration with team members.
• Feedback from key contacts.

• Interacting with challenging stakeholders.

4. Position profile
Qualifications:

• High school plus further study (e.g. college diploma)

Experience required:

• 2-4 years of experience in HR/finance administration/support
• working in an international service-oriented environment
• strong Microsoft Office skills
• knowledge of SAP is a plus

Skills:

• Customer empathy and a good feeling for service
• Great communication skills and the ability to work under pressure with a calm and professional manner.
• Strong Team player
• Strong planning, prioritizing and organising skills
• Results driven
• Technically astute

Language(s):

• English
• A second language is a plus