Job Properties
  • Job Type
    Full-time Position
  • Category
    Media, Art & Design
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      September 09,2022
    • IMG_6430
    • VISA
    • Premium Package

    Global Digital Business Analyst

    SHV Energy Group is proud to supply our customers around the globe with decentralised, clean, safe and efficient energy in the form of LPG, LNG and increasingly sustainable fuels including renewable propane and butane (also called bioLPG). Our broad range of customers rely on our products for a wide variety of applications including domestic cooking and heating, industrial process heating and transport solutions. Our strategy for sustainable development over the next 20 years is to ensure that the source and supply of our clean, safe and efficient gas products becomes increasingly renewable, bio-based and lower carbon.

    As Global Network organisation we have a small Head Office in Hoofddorp where a few central functions on behalf of the business units are performed with around 150 employees. For more information we kindly refer to our global website: .

    One of the teams based in the Head Office is the Global Digital Marketing & Web Competency Centre. This team is a key link between IT and the Commercial, Marketing and Customer Service functions. You will build a solid understanding of the business and work to enable continued success of business teams in the digital domain across the global landscape of SHV Energy. For this department we are currently looking at a Global Digital Business Analyst.

    What you will do

    • Requirements elicitation for the roll-out of the global Customer Portal platform
      • Collecting and analysing the as-is Marketing, Sales and Customer Service processes in different business units.
      • Facilitating the negotiation of requirements amongst multiple global and local stakeholders.
      • Mapping the local requirements to Global Customer Portal template.
      • Identifying potential global versus local-specific requirements.
      • Helping business stakeholders envision the future processes and how their work will need to change to support their us.
    • Coordinate development with technical teams
      • Align with global and local technical teams on the technical design and work with them to translate the functional requirements/design into solutions.
      • Coordinate between development teams and business stakeholders to clarify questions/gaps in the solution.
    • Coordinate testing of the solution
      • Assist in creating QA test cases and acceptance test plan for our business units
      • Validate the test results from the technical solution deliverables.
      • Coordinate testing with business users.
    • Coordinate the release process of the solution
      • Plan and perform releases together with our suppliers, business units and global stakeholders
    • Provide ongoing support of the Customer Portal platform
      • In close collaboration with our supplier, provide ongoing support to our Business Units in terms of the Customer Portals platform

    We are looking for

    • Bachelor’s Degree preferred
    • 3 to 5 years of expertise in business analysis in any global professional organization with experience in SDLC including Agile/Scrum practices.
    • Experience implementing web and / or mobile app solutions in a global organization. Knowledge of and experience with Sitecore is a nice-to-have.
    • Excellent interpersonal skills with the ability to communicate, maintain positive relationships and work effectively as part of a team
    • Experience of mapping regional requirements to a global template will be considered a nice-to-have.
    • Ability to multi-task, understand prioritization of deliverables, and work independently.
    • Experience working with near and / or offshore teams preferred.
    • Occasional International travel is required.
    • Fluent in English, both written and verbal.
    • You currently live and work in the Netherlands and already are in the possession of required paperwork for that.

    What we offer:

    • A competitive salary with a good bonus structure.
    • An opportunity to join a growing team where you truly get the opportunity to work in a broad range and make an impact on the projects you will be involved in.
    • The opportunity to contribute to a more sustainable world.
    • Working for a company that cares for its employees and focus on diversity & inclusion.
    • Flexible working arrangements to work in a facilitated home office and in the office.
    • An office located right next to the Hoofddorp station with great facilities and an open work plan.

    For more information please contact Gert Maas, Competence Centre Lead - Digital Marketing & Web, via or if this sounds like you, apply directly by clicking the apply button.

    We look forward to hearing from you!

    A pre-employment screening and an online assessment will be part of the recruitment procedure.

    SHV Energy adhere to ethical recruiting methods ensuring that we do not discriminate against any candidate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

    Are you interested on how we take care of your personal data, please read our privacy policy below this page.

    Recruitment agency? Thank you for your interest, but we are sourcing candidates for this position directly or via our preferred suppliers. We appreciate you trying but please keep in mind that any unsolicited profiles you send us will be treated as direct applications from the candidates.

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