Job Properties
  • Job Type
    Full-time Position
  • Category
    Administration & Operations
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      December 26,2021
    • Entrusting Package
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation

    Global Compensation & Benefits Manager BPO - SHR0248

    By ensuring that our C&B structure is fair, modern, and scalable, you enable us to realize global expansion plans smoothly and efficiently.

    The job

    Our organization is growing and changing at high speed, challenging our people strategies every step of the way. We find ourselves in need of new C&B strategies to empower further growth, while ensuring a fair and competitive C&B structure at the same time. As our Global C&B manager, you are tasked to lead the effort to design, implement, scale, and optimize a framework that balances flexibility, fairness, competitiveness, and scalability. You will need to combine people skills with cross-country salary insights, taking into account the variety of labor laws that are applicable. All the while you also need to consider our Work From Home business model, it's impact on C&B, and potential future changes as businesses and governments embrace this model more and more.


    • Analyze existing C&B models, identify bottlenecks and challenges
    • Design and implement a global C&B framework, ensuring fairness, competitiveness, and scalability
    • Lead project teams across various departments in HR and Operations verticals
    • Advise top-management on challenges and decision-making related to C&B
    • Work closely with others experts in HR/TA/Legal/Finance.

    • At least 10 years of experience in the field of Compensation & Benefits
    • Experience building international C&B frameworks, ideally in a rapid-growth environment
    • It's a plus if you have experience with a high-volume workforce (retail, blue-collar, or similar)
    • Strong project- and stakeholder management skills
    • Excellent communication skills, fluent in English.

    We offer

    • A salary matching market standards including secondary benefits and vacation days
    • A fast-growing organization (double-digit growth!) and an international, inclusive company culture
    • An inspiring environment with young, brilliant, and creative professionals with which you will have lots of fun
    • Hybrid, flexible working that is tailored to your needs
    • Continuous learning and plenty of opportunities for growth within your field of expertise

    About Us

    5CA provides people around the globe with outstanding customer support. We use their preferred channel, in their own language, at the time that is most convenient to them. We love hiring and working with geeks: people who are enthusiastic and engaged with gaming, tech, and digital topics. It is our successful Work From Home program that allows us to attract similarly minded and highly talented people, without being limited by geography. We’re passionate about what we do, deliver an exceptional customer experience. And most of all we’re passionate about who we work with!
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