Job Properties
  • Job Type
    Full-time Position
  • Category
    Sales & Retail
  • Languages
    English
  • Experience Required
    Entry
  • Degree Required
    Bachelor
    • Province
      Groningen
    • Date Posted
      January 13,2022
    • Entrusting Package
    • JSS
    • VISA
    • MOCKINTERVIEW
    • IMG_6430
    • Career Consultation
    • COVERLETTER CHECK

    German Customer Service Agent

    Your mission
    Parkos keeps growing! Due to the great success of Parkos, we are now active in more than 14 countries within and outside Europe. To provide our customers with the best customer service, we're looking for a German Customer Service Agent (32 - 40 hrs pr week)

    About the role and team
    From our office in Groningen, you will advise customers in making the best parking choice, by e-mail and telephone. In addition, you will be involved in the review processes, improvement of our services and be the sparring partner for our parking partners.

    Responsibilities

    • First point of contact for Parkos customers
    • Customer Administration via Zendesk
    • Content writing and FAQ content
    • Handle customer payments
    • Monitor and handle Parkos reviews

    Your profile

    • Excellent communication skills in German and English
    • Preferable experience within Customer Service
    • Accurate and flexible
    • Customer oriented

    Why us?
    We are one of the fastest growing e-Commerce platforms in the Netherlands and of course we work hard to conquer the rest of the world. Parkos is an international organization with big ambitions, and we can use your help to realize our goals! Does a challenge not scare you? Are you happy to take on responsibilities? Is “work hard, play hard” also your favourite slogan? Then apply today!

    About us
    Parkos is an comparison platform for Airport Parking. Our mission is to offer travelers the right selection of parking options tailored to their personal needs and wishes. Like AirBNB has no apartments and Uber does not own taxis, Parkos does not have its own parking spaces. We fulfill a mediating role in the market between supply and demand. By doing this we want to create enjoyable travel experiences.
    Our headquarters are located in the city center of Groningen. From there we operate in multiple countries in Europe and America. You can also find us in Australia. Our team is enthusiastic and diverse and consist of many different nationalities. We speak a lot of English with each other.
    We are one of the fastest growing e-Commerce platforms in the Netherlands and of course we work hard to conquer the rest of the world. Parkos is an international organization with big ambitions, and we can use your help to realize our goals! Does a challenge not scare you? Are you happy to take on responsibilities? Is “work hard, play hard” also your favourite slogan? Then have a look at our vacancies and apply today!

    Job Type: Part-time

     
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