Job Type
Category
Languages
Experience Required
Degree Required
-
Amsterdam
Province
-
January 15,2022
Date Posted
Field Applications Scientist – Flow Cytometry
Field Applications Scientist – Flow Cytometry
Location: Field (remote) Benelux and Nordics
Division: Life Science Group
How will you make an impact?
As a Field Application Scientist, you will provide scientific expertise; applications support and training to customers on Thermo Fisher Scientific’s Flow Cytometry Portfolio.
This may include in-person, phone, email and/or video communications. A Field Application Scientist will partner with sales reps in the field to deliver product line-specific, pre-, and post-sales-related customer support activities, and solve customer escalations effectively.
Also, you will act as a trusted expert to our customers, thereby increasing customer satisfaction and loyalty and contributing to the overall success of the business.
The geography of responsibility is Benelux and the Nordics countries
- Perform system installation, demonstration, and training on relevant products at customer or company locations
- Prepares and present seminars to a wide array of audiences
- Partner with regional, and global teams to support the organization in the achievement of the regional commercial, service and support goals
- Solve customer escalations effectively through in-depth troubleshooting
- Remain up to date with product and state of the art scientific know-how
- Work in line with our support & service competencies, processes, and company values
- Ph.D. or Master in the Cell Biology field and relevant experiences
- Several years of experience working with laboratory techniques; cell separation, flow cytometry, cell culture, cell sorting
- Experience in presenting technical materials in written and verbal form
- Demonstrated ability to troubleshoot technical problems
- Strong communication skills
- Fluent English, speaking Dutch and French is a significant plus
- Demonstrated ability to read, analyse, and interpret common scientific and technical reports and apply
- Able to travel throughout area of responsibility (up to 50% travel)
