Job Properties
  • Job Type
    Full-time Position
  • Category
    Marketing, Communication & Advertising
  • Languages
  • Experience Required
  • Degree Required
    • Province
    • Date Posted
      November 18,2021
    • JSS
    • VISA
    • IMG_6430
    • Career Consultation
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    External Corporate Communication Manager

    At Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life. In return we offer you the opportunity to transform your world and the world around you, that could be through client work, upskilling yourself, championing equality and inclusion or getting involved in charity work, to name just a few. Our people value different perspectives, they care about the sustainability of our planet and dare to shape the future.

    One of our core values is ‘people first’, and supported by our Lovinklaan foundation, we invest in you for the long term, to ensure you reach your full potential. You’ll have the opportunity to own your career and work on industry-defining projects, finding solutions to real challenges that make a difference to people’s lives. You’re encouraged to have a growth mindset and are given the space to develop personally and professionally, building a flexible career that works for you.

    Role description:

    Reporting to the Global Corporate Communications Director, this corporate communications role focuses on all activities to support the development of Arcadis’ profile and reputation with external stakeholders including the media, clients, partner-organizations, stakeholders, and third-party influencers. Activities will include media relations, content creation, PR, media monitoring, drafting of press releases, interview support, events, as well as providing advice to senior leadership and internal stakeholders.

    Role accountabilities:

    • To support the Global Corporate Communications Director in leading the overall strategic direction of Arcadis globally in corporate communications and content creation.
    • To develop newsworthy Arcadis content, including thought leadership reports and related collateral, opinions, viewpoints, case studies and press materials.
    • To proactively identify issues on which Arcadis can comment or develop a view on, coordinating a response with the businesses leading experts and ensuring desired coverage is achieved.
    • To enhance and protect Arcadis’ corporate reputation incl. managing crisis response issues, response comms strategy and execution.
    • To act as the primary contact for media enquiries, liaising with colleagues to provide information and coordinate interviews to deliver an efficient and appropriate response.
    • To establish relationships with, and understanding of, target media across different industry sectors, national and regional.
    • To establish strong relationships with key internal stakeholders, deputizing for the Global Corporate Communications Director where necessary.
    • To provide advice and coaching to senior management; ensuring they are prepared to deal with the media and that any written content is in line with Arcadis’ view.
    • To provide editorial direction across all written content, ensuring consistency of Arcadis tone of voice and brand messaging.
    • To define appropriate reporting metrics and record outputs of corporate communications activities for internal reporting.

    Media/Corporate Communications:

    • Protect, promote and enhance Arcadis’ corporate reputation.
    • Support senior leadership in scouting, preparing and managing media opportunities such as interviews.
    • Media and social media monitoring.
    • Produce high-quality written media content.
    • Co-manage Arcadis direct, day-to-day relationships with national and trade journalists, ensuring Arcadis is the go-to commentator on key themes.
    • Support the development of digital content that delivers increasing levels of engagement across key external audiences.
    • Improve the visibility of the Arcadis brand in line with clear deliverable and measures.

    Content Creation:

    • Work together with the (marketing) communications team to translate campaigns and client (project) cases into relevant, newsworthy content – targeting key audience groups for use across various Arcadis platforms.
    • Provide editorial oversight of all written content to ensure consistency of brand, message and tone of voice.
    • Find creative, new ways to position Arcadis.

    Profile requirements:

    We are looking for an all-round communications professional with a strong desire to develop. In a fast-paced international environment, you will be able to work with a professional marketing communications community and senior company leadership, to achieve the ambitious goals of a growing organization. The role offers a broad variety of topics and tasks, giving responsibility and great opportunity to grow your skill set.

    Further required competencies and experiences:

    • 7 – 10 years corporate communications and content creation experience either in-house or agency across multiple geographies.
    • Educated to degree level.
    • CIM or CIPR qualification or equivalent desirable.
    • Communications skills – high quality of written and oral communication; passion for storytelling.
    • A strategic thinker with strong interest in current affairs.
    • A curious mind that understands business – ability to translate commercial business goals into ideas that can generate publicity.
    • Proven track record in producing content that has generated high quality media coverage in trade and national media.
    • Experience of working in a demanding corporate environment, on a broad range of topics, with a great variety of internal and external stakeholders.
    • Experience in managing media relations.
    • Strong interest in social media and professional experience in creating content for use on social channels (organic and paid).
    • Business skills - experience in liaising with senior business executives and other internal stakeholders, strong business acumen, ability to provide a strategic link between communications activities, brand and business goals.
    • Personal - professional, reliable, flexible, personable, organised, enthusiastic, punctual and with a positive attitude to work.

    For this role Arcadis values professional experience across the following priority areas:

    • Breadth of experience: Working internationally, across different industries and business lines and/or functions, managing projects impacting people/issues/solutions across organizational boundaries.
    • Mobilizing talent: Embracing new workforce profiles and planning approaches, attracting and developing talent, leveraging talent in different markets, catalyzing a movement.
    • Living our purpose: Mentoring and sponsoring people coming through the business and from outside. Proactively, supporting communities and social initiatives, and showing attention for the planet and sustainability.

    Aligned to the Arcadis Leadership model we seek Arcadians with a strong fit to our leadership success profile, to build and drive our culture of inclusion, accountability, human-centricity, and sustainability. Successful Arcadians will possess strong learning agility, combined with a balanced mix of being curious, driving success and igniting passion.

    Be curious:

    • Demonstrate and develop curiosity in oneself and others, bringing clients and Arcadians on a journey of discovery and co-creation.
    • Have a global, strategic, and future thinking mindset.
    • Are digitally-savvy, entrepreneurial and innovative.
    • Build organizational networks that are value-adding, engaging and purposeful.
    • Incorporate a human-centric, experimentation-led and continuous learning mindset to lead innovation and transformation.
    • Actively engage diverse points of view and manage healthy issues-based conflict.

    Drive success:

    • Create a sense of shared ownership and accountability balancing this with decisiveness and holding others to account for delivery.
    • Take ownership for own responsibility, creating clarity and motivating and aligning others.
    • Internalize organizational goals, making them one’s own personal stretch goals.
    • Are outcomes focused and tackle challenges head-on.
    • Demonstrate commercial acumen in general, and specifically with regards to sustainable solutions.
    • Actively shape the future of the organization.

    Ignite passion:

    • Personally, role model own commitment to improving quality of life and putting sustainability at the core.
    • Apply an adaptive style to engagement that is culturally sensitive and appeals to the personal needs of others.
    • Bring clarity and manage anxiety in others, through clear communication and inspiring storytelling.
    • Integrate their work, helping others make the connection between their work and the bigger picture.
    • Maintain personal resilience and rebound from setbacks and help others to do the same.
    • Build trust through authenticity, demonstrating integrity and courage regarding own convictions.

    Why Become an Arcadian?

    Our work with clients has a direct impact on people’s lives and on the planet. We make moving, living and belonging in cities safer, more resilient and more sustainable. By partnering with our clients as responsible custodians of our earth's resources, we can create a sustainable planet.

    We continue to think of new ways to make positive impacts and create better experiences for people; data driven and digital solutions have become part of the Arcadis DNA. Working together with clients and using techniques like design thinking, we can get to the heart of our clients’ most pressing challenges and work together to solve them.

    As a global business, we have committed to support five of the UN’s Sustainable Development Goals to ensure that our projects contribute to a better and more sustainable future for all. But it’s not just the work that we do on client projects that benefits communities and our planet. As a global business, we are committed to making a positive impact to society by supporting local communities where we operate.

    To help protect our planet, we monitor and measure non-financial information to inform business decisions and reduce our own environmental impact as part of our commitment to be net zero carbon as a global company by 2030.

    Our Commitment to Equality, Diversity, Inclusion & Belonging

    We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.

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